This monitor checks the backlog of relaymgr on management point. It raises alert if the backlog exceeds the threshold
The end point queue on the management point exceeds the threshold. The management point cannot process this information in a timely manner if this issue is not fixed.
The SMS Agent Host is stopped or is not responding.
The management point file processing rate is slower than the incoming rate.
The management point has insufficient resources such as CPU, memory, or disk space.
The IIS service for the management point may not be responding.
The management point is unable to connect to its site system database server.
Verify that the threshold for this alert is not too low and is beyond the standard operating threshold for this specific Configuration Manager site.
Verify that the SMS Agent Host service is running. If it is stopped or is not responding, restart the service.
Determine whether the increased load is due to an infrequent influx of new hardware inventory records, or whether the file load remains relatively constant. If the load is constant, update the Configuration Manager infrastructure to achieve zero processing backlogs. If the load is due to a large number of newly inventoried computers, the issue can resolve itself if there are sufficient resources to process pending files in addition to the standard file load.
Check IIS health
Check network connectivity to the site system database server, along with certificate issues that may exist (check in the administration console database replication node under monitoring).
| Target | MECM.ManagementPoint | ||
| Parent Monitor | System.Health.PerformanceState | ||
| Category | PerformanceHealth | ||
| Enabled | True | ||
| Instance Name | CCM Message Queue | ||
| Counter Name | Messages Queued | ||
| Frequency | 900 | ||
| Alert Generate | True | ||
| Alert Severity | MatchMonitorHealth | ||
| Alert Priority | Normal | ||
| Alert Auto Resolve | True | ||
| Monitor Type | System.Performance.ConsecutiveSamplesThreshold | ||
| Remotable | True | ||
| Accessibility | Public | ||
| Alert Message |
| ||
| RunAs | Default |
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<UnitMonitor ID="MECM.ManagementPoint.RelayMgr.MessagesQueued.PerfThreshold.Monitor" Accessibility="Public" Enabled="true" Target="MECM.ManagementPoint" ParentMonitorID="Health!System.Health.PerformanceState" Remotable="true" Priority="Normal" TypeID="Perf!System.Performance.ConsecutiveSamplesThreshold" ConfirmDelivery="false">
<Category>PerformanceHealth</Category>
<AlertSettings AlertMessage="MECM.ManagementPoint.RelayMgr.MessagesQueued.PerfThreshold.Monitor.AlertMessage">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>MatchMonitorHealth</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/InstanceName$</AlertParameter1>
<AlertParameter2>$Data/Context/ObjectName$</AlertParameter2>
<AlertParameter3>$Data/Context/CounterName$</AlertParameter3>
<AlertParameter4>$Data/Context/SampleValue$</AlertParameter4>
<AlertParameter5>$Data/Context/TimeSampled$</AlertParameter5>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="ConditionFalse" MonitorTypeStateID="ConditionFalse" HealthState="Success"/>
<OperationalState ID="ConditionTrue" MonitorTypeStateID="ConditionTrue" HealthState="Error"/>
</OperationalStates>
<Configuration>
<ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<CounterName>Messages Queued</CounterName>
<ObjectName>CCM Message Queue</ObjectName>
<InstanceName>MP_RelayEndpoint</InstanceName>
<AllInstances>false</AllInstances>
<Frequency>900</Frequency>
<Threshold>10000</Threshold>
<Direction>greater</Direction>
<NumSamples>12</NumSamples>
</Configuration>
</UnitMonitor>