Microsoft Dynamics CRM Asynchronous Processing Service (maintenance)

Microsoft.Dynamics.CRM.2011.Async_Maintenance_Service_Monitor (UnitMonitor)

Monitors the health of the asynchronous processing service (maintenance) is not running

Knowledge Base article:

Summary

This monitor checks the status of the Microsoft Dynamics CRM Asynchronous Processing service (maintenance) and generates an alert when the service is not running.

Causes

View the event logs for further information. A service can stop for many reasons, including:

The service was stopped by an administrator.
The service was prevented from starting because the user account could not be authenticated.
The service encountered an exception.
The service was improperly configured, which prevented it from starting.

Resolutions

You can attempt to restart the service by doing the following:

1. Open a remote desktop connection to the server that generated the alert.

2. Run services.msc

3. Right-click "Microsoft Dynamics CRM Asynchronous Processing Service (maintenance)" in the services list.

4. Click "Start".

Element properties:

Target

Microsoft.Dynamics.CRM.2011.Asynchronous_Processing_Service_Server

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.CheckNTServiceStateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Asynchronous Processing Maintenance Service is not running.

The Microsoft Dynamics CRM Asynchronous Processing Service (maintenance) is not running.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.Dynamics.CRM.2011.Async_Maintenance_Service_Monitor" Accessibility="Public" Enabled="true" Target="Microsoft.Dynamics.CRM.2011.Asynchronous_Processing_Service_Server" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.CheckNTServiceStateMonitorType" ConfirmDelivery="false">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Microsoft.Dynamics.CRM.2011.Async_Maintenance_Service_Monitor_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Running" MonitorTypeStateID="Running" HealthState="Success"/>

    <OperationalState ID="NotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <ServiceName>MSCRMAsyncService$maintenance</ServiceName>

    <CheckStartupType/>

  </Configuration>

</UnitMonitor>