Monitors the state of the Microsoft Dynamics CRM E-mail Router service
This monitor checks the status of the Microsoft Dynamics CRM E-mail Router service and generates an alert when the service is not running.
View the event logs for further information. A service can stop for many reasons, including:
The service was stopped by an administrator.
The service was prevented from starting because the user account could not be authenticated.
The service encountered an exception.
The service was improperly configured, which prevented it from starting.
You can attempt to restart the service by doing the following:
1. Open a remote desktop connection to the server that generated the alert.
2. Run services.msc
3. Right-click "Microsoft Dynamics CRM E-mail Router Service" in the services list.
4. Click "Start".
| Target | Microsoft.Dynamics.CRM.2011.Email_Router | ||
| Parent Monitor | System.Health.AvailabilityState | ||
| Category | AvailabilityHealth | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | High | ||
| Alert Auto Resolve | True | ||
| Monitor Type | Microsoft.Windows.CheckNTServiceStateMonitorType | ||
| Remotable | True | ||
| Accessibility | Public | ||
| Alert Message |
| ||
| RunAs | Default |
Home<UnitMonitor ID="Microsoft.Dynamics.CRM.2011.EmailRouterService" Accessibility="Public" Enabled="true" Target="Microsoft.Dynamics.CRM.2011.Email_Router" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.CheckNTServiceStateMonitorType" ConfirmDelivery="false">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Microsoft.Dynamics.CRM.2011.EmailRouterService_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>High</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
</AlertSettings>
<OperationalStates>
<OperationalState ID="Running" MonitorTypeStateID="Running" HealthState="Success"/>
<OperationalState ID="NotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>
</OperationalStates>
<Configuration>
<ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<ServiceName>MSCRMEmail</ServiceName>
<CheckStartupType/>
</Configuration>
</UnitMonitor>