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Service Availability (QRProxyService)

Microsoft.FASTSearch.MP.Monitor.QRProxy.AvailabilityService (UnitMonitor)

This monitor checks the state of the windows service 'QRProxyService'.

Knowledge Base article:

Summary

This monitor detects Windows services that are in a degraded state.

Inspect the fields in the Alert Context/State Change Event tab for error details.

Causes

This can happen for a few reasons:

Resolutions

Try the following troubleshooting steps to fix the problem:

Element properties:

TargetMicrosoft.FASTSearch.MP.Entity.QRProxy
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeMicrosoft.Windows.CheckNTServiceStateMonitorType
RemotableFalse
AccessibilityPublic
Alert Message
QRProxy:Critical State
Windows service 'QRProxyService' is in a degraded state. See 'Product Knowledge' for additional information.
RunAsDefault

Source Code:

<UnitMonitor ID="Microsoft.FASTSearch.MP.Monitor.QRProxy.AvailabilityService" Accessibility="Public" Enabled="true" Target="Microsoft.FASTSearch.MP.Entity.QRProxy" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="false" Priority="Normal" TypeID="Windows!Microsoft.Windows.CheckNTServiceStateMonitorType" ConfirmDelivery="false">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Microsoft.FASTSearch.MP.Monitor.QRProxy.AvailabilityService_AlertMessageResourceID">

    <AlertOnState>Warning</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Running" MonitorTypeStateID="Running" HealthState="Success"/>

    <OperationalState ID="NotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <ServiceName>QRProxyService</ServiceName>

    <CheckStartupType>false</CheckStartupType>

  </Configuration>

</UnitMonitor>