UserMgrCom service availability

Microsoft.Forefront.UAG.Server.UserMgrComMonitor (UnitMonitor)

This is a critical alarm generated because the Forefront UAG User Manager service (UserMgrCom) stopped responding. This alarm is cleared when the service is running again.

Knowledge Base article:

Summary

This is a critical alarm generated because the UAG User Manager (UserMgrCom) service stopped responding. The UserMgrCom service authenticates users and provides user information. This alarm is cleared when the service is running again.

Resolutions

The service will restart automatically, or it can be restarted manually.

Element properties:

Target

Microsoft.Forefront.UAG.Server

Parent Monitor

Microsoft.Forefront.UAG.CoreServicesMonitor

Category

StateCollection

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.CheckNTServiceStateMonitorType

Remotable

True

Accessibility

Public

Alert Message

UserMgrCom service alert

See the alert context for details.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.Forefront.UAG.Server.UserMgrComMonitor" Accessibility="Public" Enabled="true" Target="Microsoft.Forefront.UAG.Server" ParentMonitorID="Microsoft.Forefront.UAG.CoreServicesMonitor" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.CheckNTServiceStateMonitorType" ConfirmDelivery="false">

  <Category>StateCollection</Category>

  <AlertSettings AlertMessage="Microsoft.Forefront.UAG.UserMgrCom_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="NotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>

    <OperationalState ID="Running" MonitorTypeStateID="Running" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <ServiceName>UserMgrCom</ServiceName>

    <CheckStartupType>true</CheckStartupType>

  </Configuration>

</UnitMonitor>