User page load error

Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.TenantAdmin.LocpUserPageLoadError (UnitMonitor)

Knowledge Base article:

Summary

Failed to load user page.

Causes

Unable to retrieve the user list from Active Directory, or unable to display user information.

Resolutions

Please check Active Directory is accessible. If the issue still happens, it can be an Active Directory timeout issue, please try again later.

Element properties:

Target

Microsoft.LS.2015.Component.TenantAdmin

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Warning

Alert Priority

Low

Alert Auto Resolve

True

Monitor Type

Microsoft.LS.2015.MonitorType.PairedEvent.Simple

Remotable

True

Accessibility

Public

Alert Message

[Skype] Failed to load user page.

{0}

Please see the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.TenantAdmin.LocpUserPageLoadError" Accessibility="Public" Enabled="true" Target="Microsoft.LS.2015.Component.TenantAdmin" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2015.MonitorType.PairedEvent.Simple" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Alert_Failed_to_load_user_page.">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Low</AlertPriority>

    <AlertSeverity>Warning</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.TenantAdmin.LocpUserPageLoadError.Success" MonitorTypeStateID="SuccessEventRaised" HealthState="Success"/>

    <OperationalState ID="Microsoft.LS.2015.Monitoring.UnitMonitor.PairedEvent.TenantAdmin.LocpUserPageLoadError.Error" MonitorTypeStateID="ErrorEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Lync Server</LogName>

    <SuccessExpression>

      <Or>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">37123</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS Administration Center</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">37001</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">LS Administration Center</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

      </Or>

    </SuccessExpression>

    <ErrorExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">37122</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">LS Administration Center</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </ErrorExpression>

  </Configuration>

</UnitMonitor>