User or Domain lookup result returned by RIDS is incorrect, potentially due to incorrect data in BVD.
BVD is not properly synchronized with AD.
Check whether the user's home pool information is published correctly to BVD instance in the current region.
Target | Microsoft.LS.2019.Component.Registrar | ||
Parent Monitor | System.Health.AvailabilityState | ||
Category | AvailabilityHealth | ||
Enabled | True | ||
Alert Generate | True | ||
Alert Severity | Error | ||
Alert Priority | High | ||
Alert Auto Resolve | True | ||
Monitor Type | Microsoft.LS.2019.MonitorType.TimerResetEvent.Simple | ||
Remotable | True | ||
Accessibility | Public | ||
Alert Message |
| ||
RunAs | Default |
<UnitMonitor ID="Microsoft.LS.2019.Monitoring.UnitMonitor.TimerResetEvent.Registrar.ES_E_RIDS_LOOKUP_RESULT_INCORRECT" Accessibility="Public" Enabled="true" Target="SFBDiscovery!Microsoft.LS.2019.Component.Registrar" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Microsoft.LS.2019.MonitorType.TimerResetEvent.Simple" ConfirmDelivery="true">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Alert_User_or_Domain_lookup_result_returned_by_RIDS_is_incorrect__potentially_due_to_incorrect_data_in_BVD.">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>High</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.TimerResetEvent.Registrar.ES_E_RIDS_LOOKUP_RESULT_INCORRECT.Timer" MonitorTypeStateID="TimerEventRaised" HealthState="Success"/>
<OperationalState ID="Microsoft.LS.2019.Monitoring.UnitMonitor.TimerResetEvent.Registrar.ES_E_RIDS_LOOKUP_RESULT_INCORRECT.Error" MonitorTypeStateID="ErrorEventRaised" HealthState="Error"/>
</OperationalStates>
<Configuration>
<ComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Lync Server</LogName>
<ErrorExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">32299</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">LS User Services</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</ErrorExpression>
<AutoResolveInterval>3600</AutoResolveInterval>
</Configuration>
</UnitMonitor>