The Word and PowerPoint conversion services are performing poorly. The farm configuration may need to be adjusted or you may need to add machines to the farm.
To get the most current Knowledge Article from the Microsoft TechNet site, visit:
http://go.microsoft.com/fwlink/p/?LinkId=258815
View all current alerts from this object using this link:
View Alerts
Target | Microsoft.OfficeWebAppsServer_Custom.Machine |
Category | PerformanceCollection |
Enabled | True |
Instance Name | Office Web Apps - Word Web App and PowerPoint Web App viewing |
Counter Name | ConversionQueuedRequests |
Frequency | 1800 |
Alert Generate | False |
Remotable | True |
ID | Module Type | TypeId | RunAs |
---|---|---|---|
DS | DataSource | System.Performance.OptimizedDataProvider | Default |
WriteToDB | WriteAction | Microsoft.SystemCenter.CollectPerformanceData | Default |
WriteToDW | WriteAction | Microsoft.SystemCenter.DataWarehouse.PublishPerformanceData | Default |
<Rule ID="Microsoft.OfficeWebAppsServer_Custom.Word_And_PowerPoint_Viewing_Is_Slow" Enabled="onEssentialMonitoring" Target="Microsoft.OfficeWebAppsServer_Custom.Machine" ConfirmDelivery="false" Remotable="true" Priority="Low" DiscardLevel="100">
<Category>PerformanceCollection</Category>
<DataSources>
<DataSource ID="DS" TypeID="Performance!System.Performance.OptimizedDataProvider">
<ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<CounterName>ConversionQueuedRequests</CounterName>
<ObjectName>Office Web Apps - Word Web App and PowerPoint Web App viewing</ObjectName>
<InstanceName>__total__</InstanceName>
<AllInstances>false</AllInstances>
<Frequency>1800</Frequency>
<Tolerance>10</Tolerance>
<ToleranceType>Absolute</ToleranceType>
<MaximumSampleSeparation>10</MaximumSampleSeparation>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectPerformanceData"/>
<WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishPerformanceData"/>
</WriteActions>
</Rule>