MSSQL on Windows: Could not obtain information about Windows NT group/user

Microsoft.SQLServer.Windows.EventRule.DBEngine.Could_not_obtain_information_about_Windows_NT_group_user_1_5_Rule (Rule)

A process executed within SQL Server or from the SQL Server Agent, such as the xp_logininfo stored procedure, a scheduled job, or a replication agent, needs to verify the credentials of a Windows-authenticated login. The attempt to retrieve those credentials on the domain failed for an unspecified reason.

Knowledge Base article:

Summary

A process executed within SQL Server or from the SQL Server Agent, such as the xp_logininfo stored procedure, a scheduled job, or a replication agent, needs to verify the credentials of a Windows-authenticated login. The attempt to retrieve those credentials on the domain failed for an unspecified reason.

Causes

One common cause of this error is a manually created domain group with the name "everyone." This name conflicts with the built-in hidden group of the same name. Other conflicts between objects in a domain can also cause the problem, as can insufficient permissions to retrieve the information about the objects.

Resolutions

If you can see a domain group called "everyone," rename or delete that group to avoid a conflict with the hidden group "everyone" that is built in to the domain.
Verify trust relationships and firewall settings between any domains involved.
Verify that the account used to lookup the domain credentials has sufficient permissions to perform the operation. This account may be the logged-on user or the account used to start either the SQL Server or SQL Server Agent service, depending on the context.
Check whether there are any local or global groups, computers, or domain names in any of the local or trusted domains that have the same name as any of the other objects. If there is overlap, rename one or more objects to avoid the duplication.

Overridable Parameters

Name	Description	Default Value
Enabled	Enables or disables the workflow.	Yes
Interval (seconds)	The recurring interval of time in seconds in which to run the workflow.	300
Priority	Defines Alert Priority.	1
Severity	Defines Alert Severity.	1
Synchronization Time	The synchronization time specified by using a 24-hour format. May be omitted.
Timeout (seconds)	Specifies the time the workflow is allowed to run before being closed and marked as failed.	200
Timeout for query execution (seconds)	The workflow will fail and register an event, if the query execution takes longer than the specified period.	60
Timeout for database connection (seconds)	The workflow will fail and register an event, if it cannot access the database during the specified period.	15

Element properties:

Target

Microsoft.SQLServer.Windows.DBEngine

Category

EventCollection

Enabled

True

Alert Generate

True

Alert Severity

Warning

Alert Priority

Normal

Remotable

True

Alert Message

MSSQL on Windows: Could not obtain information about Windows NT group/user

{2}

Comment

Mom2017ID='{48CE2DF2-6430-4354-9CC1-9DF0D9144DC3}';MOM2017GroupID={467ECC75-C5DA-42BD-955C-A73BBB51AF74}

Member Modules:

ID	Module Type	TypeId	RunAs
_F6DA1507_12AF_11D3_AB21_00A0C98620CE_	DataSource	Microsoft.SQLServer.Windows.DataSource.EventCollectionFiltered	Default
GenerateAlert	WriteAction	System.Health.GenerateAlert	Default

Source Code:

<Rule ID="Microsoft.SQLServer.Windows.EventRule.DBEngine.Could_not_obtain_information_about_Windows_NT_group_user_1_5_Rule" Target="SqlDiscW!Microsoft.SQLServer.Windows.DBEngine" Enabled="true" ConfirmDelivery="true" Remotable="true" Comment="Mom2017ID='{48CE2DF2-6430-4354-9CC1-9DF0D9144DC3}';MOM2017GroupID={467ECC75-C5DA-42BD-955C-A73BBB51AF74}">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="_F6DA1507_12AF_11D3_AB21_00A0C98620CE_" Comment="{F6DA1507-12AF-11D3-AB21-00A0C98620CE}" TypeID="Microsoft.SQLServer.Windows.DataSource.EventCollectionFiltered">

      <MachineName>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/MachineName$</MachineName>

      <NetbiosComputerName>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/NetbiosComputerName$</NetbiosComputerName>

      <InstanceName>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/InstanceName$</InstanceName>

      <ConnectionString>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/ConnectionString$</ConnectionString>

      <InstanceVersion>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/Version$</InstanceVersion>

      <InstanceEdition>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/Edition$</InstanceEdition>

      <MonitoringType>$Target/Property[Type="SqlDiscW!Microsoft.SQLServer.Windows.DBEngine"]/MonitoringType$</MonitoringType>

      <SqlExecTimeoutSeconds>60</SqlExecTimeoutSeconds>

      <SqlTimeoutSeconds>15</SqlTimeoutSeconds>

      <TimeoutSeconds>200</TimeoutSeconds>

      <IntervalSeconds>300</IntervalSeconds>

      <SyncTime/>

      <EventDisplayNumber>15404</EventDisplayNumber>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertMessageId>$MPElement[Name="Microsoft.SQLServer.Windows.EventRule.DBEngine.Could_not_obtain_information_about_Windows_NT_group_user_1_5_Rule.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/MachineName$</AlertParameter1>

        <AlertParameter2>$Target/Property[Type="SqlCoreLib!Microsoft.SQLServer.Core.DBEngine"]/InstanceName$</AlertParameter2>

        <AlertParameter3>Event ID: $Data/Property[@Name='EventID']$. $Data/Property[@Name='Message']$</AlertParameter3>

      </AlertParameters>

      <Suppression>

        <SuppressionValue/>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>