Monitors the database connectivity of the Data Access service.
The Data Access service is unable to connect to the Service Manager database. When the Data Access service is not running, users will not be able to use the Service Manager console. Any connectors to other management systems will not work as well.
The Service Manager database server is offline or unreachable.
The Service Manager database is offline or detached.
The Data Access service does not have sufficient privileges to connect to the database.
Check the database server on which the Service Manager database is installed to make sure it’s online and that the Service Manager database is online.
Make sure the database server is reachable from the server where the Data Access service is installed.
Make sure the SQL server accepts remote connections using SQL Server Configuration Manager.
Make sure the account used by the Data Access service has sufficient privileges to access the Service Manager database and that the password has not expired.
Target | Microsoft.SystemCenter.ServiceManager.ManagementServer | ||
Parent Monitor | Microsoft.ServiceManager.SDKService.AvailabilityHealthRollup | ||
Category | StateCollection | ||
Enabled | True | ||
Alert Generate | True | ||
Alert Severity | Error | ||
Alert Priority | High | ||
Alert Auto Resolve | True | ||
Monitor Type | Microsoft.Windows.2SingleEventLog2StateMonitorType | ||
Remotable | True | ||
Accessibility | Public | ||
Alert Message |
| ||
RunAs | Default |
<UnitMonitor ID="Microsoft.ServiceManager.SDKService.DatabaseConnectivity" Accessibility="Public" Enabled="true" Target="SM!Microsoft.SystemCenter.ServiceManager.ManagementServer" ParentMonitorID="Microsoft.ServiceManager.SDKService.AvailabilityHealthRollup" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="true">
<Category>StateCollection</Category>
<AlertSettings AlertMessage="Microsoft.ServiceManager.SDKService.DatabaseConnectivity.AlertMessage">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>High</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
</AlertSettings>
<OperationalStates>
<OperationalState ID="DatabaseConnectivityLost" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>
<OperationalState ID="DatabaseConnectivityEstablished" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>
</OperationalStates>
<Configuration>
<FirstComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>
<FirstLogName>Operations Manager</FirstLogName>
<FirstExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="Integer">26330</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">OpsMgr SDK Service</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</FirstExpression>
<SecondComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>
<SecondLogName>Operations Manager</SecondLogName>
<SecondExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="Integer">26331</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">OpsMgr SDK Service</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</SecondExpression>
</Configuration>
</UnitMonitor>