Data Access Service - Port Availability

Microsoft.ServiceManager.SDKService.PortAvailability (UnitMonitor)

Monitors the port availability of the Data Access service.

Knowledge Base article:

Summary

The Data Access service is unable to initialize because port 5724 is in use. The Data Access service must be able to use port 5724 as this is the port used by the consoles as well as other Service Manager features communicate with the Data Access service. When the Data Access service is not running, users will not be able to use the Service Manager console. Any connectors to other management systems will not work as well.

Causes

Another application is using port 5724.

Resolutions

Run netstat.exe –a to see which process is using port 5724.

Element properties:

Target

Microsoft.SystemCenter.ServiceManager.ManagementServer

Parent Monitor

Microsoft.ServiceManager.SDKService.AvailabilityHealthRollup

Category

StateCollection

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Data Access service unable to acquire port

The System Center Data Access service has not initialized since port 5724 is in use. Service will keep retrying to acquire the port.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.ServiceManager.SDKService.PortAvailability" Accessibility="Public" Enabled="true" Target="SM!Microsoft.SystemCenter.ServiceManager.ManagementServer" ParentMonitorID="Microsoft.ServiceManager.SDKService.AvailabilityHealthRollup" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="true">

  <Category>StateCollection</Category>

  <AlertSettings AlertMessage="Microsoft.ServiceManager.SDKService.PortAvailability.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="PortUnavailable" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>

    <OperationalState ID="PortAvailable" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <FirstComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>

    <FirstLogName>Operations Manager</FirstLogName>

    <FirstExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="Integer">26368</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">OpsMgr SDK Service</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </FirstExpression>

    <SecondComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>

    <SecondLogName>Operations Manager</SecondLogName>

    <SecondExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="Integer">26369</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">OpsMgr SDK Service</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </SecondExpression>

  </Configuration>

</UnitMonitor>