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Word Viewing Service Conversion Failures High

Microsoft.SharePoint.Server.2010.SPServiceInstance.WordViewer.Conversion_Failures_High (Rule)

This Rule collects data when many attempts to view new documents fail because the conversion service on the Word Viewing Service is failing.

Knowledge Base article:

Summary

To get the most current Knowledge Article from the Microsoft TechNet site, visit:

http://go.microsoft.com/fwlink/?LinkId=162548

Causes

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Element properties:

TargetMicrosoft.SharePoint.Server.2010.SPServiceInstance.WordViewer
CategoryPerformanceCollection
EnabledTrue
Instance NameOffice Web Apps - Word Web App and PowerPoint Web App viewing
Counter NameViewing Failed Conversions
Frequency1800
Alert GenerateFalse
RemotableTrue

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource System.Performance.OptimizedDataProvider Default
WriteToDB WriteAction Microsoft.SystemCenter.CollectPerformanceData Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishPerformanceData Default

Source Code:

<Rule ID="Microsoft.SharePoint.Server.2010.SPServiceInstance.WordViewer.Conversion_Failures_High" Enabled="true" Target="Microsoft.SharePoint.Server.2010.SPServiceInstance.WordViewer" ConfirmDelivery="false" Priority="Normal" DiscardLevel="100">

  <Category>PerformanceCollection</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Performance!System.Performance.OptimizedDataProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <CounterName>Viewing Failed Conversions</CounterName>

      <ObjectName>Office Web Apps - Word Web App and PowerPoint Web App viewing</ObjectName>

      <InstanceName/>

      <AllInstances>false</AllInstances>

      <Frequency>1800</Frequency>

      <Tolerance>10</Tolerance>

      <ToleranceType>Absolute</ToleranceType>

      <MaximumSampleSeparation>10</MaximumSampleSeparation>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SC!Microsoft.SystemCenter.CollectPerformanceData"/>

    <WriteAction ID="WriteToDW" TypeID="SCDW!Microsoft.SystemCenter.DataWarehouse.PublishPerformanceData"/>

  </WriteActions>

</Rule>