Monitor Surface Loader Process

Microsoft.Surface.1.0.MonitorSurfaceLoaderProcess (UnitMonitor)

Knowledge Base article:

Summary

The SurfaceLoader process is a key component of Microsoft Surface.

Causes

This process does not run when the unit is switched out of User Mode.

Resolutions

If the unit is not in User Mode, switch the unit to User Mode.

Additional

For additional information about modes, refer to the Microsoft Surface Administration Guide.

Element properties:

Target

Microsoft.Surface.1.0.SurfaceUnit

Parent Monitor

System.Health.AvailabilityState

Category

AvailabilityHealth

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.TimedScript.TwoStateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Monitor Surface Loader Process

Critical process is not running:
{0}

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.Surface.1.0.MonitorSurfaceLoaderProcess" Accessibility="Public" Enabled="true" Target="Microsoft.Surface.1.0.SurfaceUnit" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.TimedScript.TwoStateMonitorType" ConfirmDelivery="false">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Microsoft.Surface.1.0.MonitorSurfaceLoaderProcess_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Property[@Name='ProcessName']$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Success" MonitorTypeStateID="Success" HealthState="Success"/>

    <OperationalState ID="Error" MonitorTypeStateID="Error" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <IntervalSeconds>300</IntervalSeconds>

    <SyncTime>00:00</SyncTime>

    <ScriptName>CheckProcess.vbs</ScriptName>

    <Arguments>SurfaceLoader.exe</Arguments>

    <ScriptBody><Script>

'''''''''''''''''''''''''''''''''''''''''''''''

' The following script detects the existance of a running process

'

'''''''''''''''''''''''''''''''''''''''''''''''



Option Explicit



Dim args, strProcessName, objWmi, aProcesses, objProcess, objMomApi, objMomBag, strWmiQuery



' Look for the process in the list of running processes

Set args = WScript.Arguments

strProcessName = args(0)



Set objWmi = GetObject("winmgmts:\\.\root\cimv2")

strWmiQuery = "SELECT * FROM Win32_Process WHERE Name = '" &amp; strProcessName &amp; "'"

Set aProcesses = objWmi.ExecQuery(strWmiQuery)



' Connect to the MOM API and create a property bag

Set objMomApi = CreateObject("MOM.ScriptAPI")

Set objMomBag = objMomApi.CreatePropertyBag()



' Add properties to the property bag

Call objMomBag.AddValue("ProcessName", strProcessName)

Call objMomBag.AddValue("ProcessCount", aProcesses.Count)



' Return the property bag to MOM

Call objMomApi.Return(objMomBag)  

  

</Script></ScriptBody>

    <TimeoutSeconds>180</TimeoutSeconds>

    <ErrorExpression>

      <SimpleExpression>

        <ValueExpression>

          <XPathQuery Type="String">Property[@Name='ProcessCount']</XPathQuery>

        </ValueExpression>

        <Operator>NotEqual</Operator>

        <ValueExpression>

          <Value Type="String">1</Value>

        </ValueExpression>

      </SimpleExpression>

    </ErrorExpression>

    <SuccessExpression>

      <SimpleExpression>

        <ValueExpression>

          <XPathQuery Type="String">Property[@Name='ProcessCount']</XPathQuery>

        </ValueExpression>

        <Operator>Equal</Operator>

        <ValueExpression>

          <Value Type="String">1</Value>

        </ValueExpression>

      </SimpleExpression>

    </SuccessExpression>

  </Configuration>

</UnitMonitor>