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AEM: Network Error

Microsoft.SystemCenter.CM.AEM.NetworkError.Alert (Rule)

This rule generates alerts when Agentless Exception Monitoring (AEM) encounters a network error while communicating to watson/oca services or a permissions error while trying to operate with the Operations Manager database on this management server.

Knowledge Base article:

Summary

AEM encountered a network communication error while communicating with oca.microsoft.com and/or watson.microsoft.com.

Causes

This alert indicates a generic network communication failure. This may happen due to several reasons. The ports may not be open for communication. The proxy may be misconfigured or this may be caused due to other network issues.

Resolutions

The description of the Alert contains information on the problem encountered. Please check the associated event details and any other events that happened around the time of this failure to diagnose the problem.

Element properties:

TargetMicrosoft.SystemCenter.ManagementServer
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue
Alert Message
AEM: Network Error
{0}

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.SystemCenter.CM.AEM.AlertModule Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Microsoft.SystemCenter.CM.AEM.NetworkError.Alert" Enabled="true" Target="SCLibrary!Microsoft.SystemCenter.ManagementServer" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Microsoft.SystemCenter.CM.AEM.AlertModule">

      <EventNumber>10915</EventNumber>

      <ManagementGroupName>$Target/ManagementGroup/Name$</ManagementGroupName>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertMessageId>$MPElement[Name='Microsoft.SystemCenter.CM.AEM.NetworkError.Alert.AlertMessage']$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue/>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>