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CEIP Listener - Port Unavailable

Microsoft.SystemCenter.ClientMonitoring.SqmDSPortUnavailable.Alert (Rule)

This rule generates alerts when CEIP Listener fails to start because the port is not available.

Knowledge Base article:

Summary

The port for the Customer Experience Improvement Program (CEIP) is currently being used and Operations Manager is unable to transmit CEIP data.

Causes

The port that CEIP is configured to use is currently in use. The default port for CEIP is port 51907.

Resolutions

To change the port for CEIP, disable client monitoring, and then re-enable client monitoring using the Client Monitoring Configuration Wizard and specify a different port. For instructions on configuring client monitoring, see Configure Client Monitoring in Operations Manager 2012 ( http://go.microsoft.com/fwlink/?LinkId=161804).

To display the active connections being used by the TCP/IP protocol, at the command prompt, type “netstat –b”.

Element properties:

TargetMicrosoft.SystemCenter.ManagementServer
CategoryAlert
EnabledTrue
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityHigh
RemotableTrue
Alert Message
CEIP Listener - Port Unavailable
CEIP Listener failed to start because the port is not available.
Event LogOperations Manager

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Microsoft.SystemCenter.ClientMonitoring.SqmDSPortUnavailable.Alert" Enabled="true" Target="SCLibrary!Microsoft.SystemCenter.ManagementServer" ConfirmDelivery="true" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>Alert</Category>

  <DataSources>

    <DataSource ID="DS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Operations Manager</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">10944</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">Health Service Modules</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <Value Type="String">$Target/ManagementGroup/Name$</Value>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[1]</XPathQuery>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="Health!System.Health.GenerateAlert">

      <Priority>2</Priority>

      <Severity>1</Severity>

      <AlertName/>

      <AlertDescription/>

      <AlertOwner/>

      <AlertMessageId>$MPElement[Name="Microsoft.SystemCenter.SqmDSModule.PortUnavailable.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue/>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>