M365 Teams Network Assessment Packet Loss Rate Monitor

Microsoft.SystemCenter.M365.Monitor.Teams.PacketLossRate (UnitMonitor)

This monitor evaluates whether the Microsoft Skype for Business Network Assessment Tool reports an acceptable packed loss rate.

Knowledge Base article:

Summary

This monitor utilizes the network assessment tool to verify the performance of Teams. This monitor has two health states, healthy and critical. The health state is determined if the network assessment tool returns a packet loss rate less than the threshold.

This monitor contains the following overridable parameters.

-Interval Seconds- Default Value: 900 seconds - This sets how long the monitor waits until running the monitor again. The default value can be left or can be adjusted to fit the environment.

-Threshold Value- Default Value: 0.01 (1%) - This sets upper threshold for packet loss (must be less than the threshold). The default value can be left or can be adjusted to fit the environment.

Element properties:

Target

Microsoft.SystemCenter.M365.WatcherNodeApplication.Teams

Parent Monitor

Microsoft.SystemCenter.M365.Monitor.Performance.WatcherNode.Teams

Category

PerformanceHealth

Enabled

True

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.SystemCenter.M365.Monitor.Teams.Value.UnitMonitorType

Remotable

True

Accessibility

Public

Alert Message

M365 Teams Network Assessment Packet Loss Rate Monitor: Failure

This monitor has detected an unacceptable packet loss rate. The error details can be found in the alert context.

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.SystemCenter.M365.Monitor.Teams.PacketLossRate" Accessibility="Public" Enabled="true" Target="Microsoft.SystemCenter.M365.WatcherNodeApplication.Teams" ParentMonitorID="Microsoft.SystemCenter.M365.Monitor.Performance.WatcherNode.Teams" Remotable="true" Priority="Normal" TypeID="Microsoft.SystemCenter.M365.Monitor.Teams.Value.UnitMonitorType" ConfirmDelivery="false">

  <Category>PerformanceHealth</Category>

  <AlertSettings AlertMessage="Microsoft.SystemCenter.M365.Monitor.Teams.PacketLossRate.Alert.Message">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Success" MonitorTypeStateID="Healthy" HealthState="Success"/>

    <OperationalState ID="Error" MonitorTypeStateID="Critical" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <IntervalSeconds>900</IntervalSeconds>

    <Property>Packet Loss Rate</Property>

    <Threshold>0.01</Threshold>

  </Configuration>

</UnitMonitor>