Service Availability Health Monitor (Mobile Device Manager Log)

Microsoft.SystemCenter.MobileDeviceManager.2008.1_1.MDMMobileVPNPolicyEngine.ServiceAvailability.MobileDeviceManager.Servicefailstostart.EventBased.UnitMonitor (UnitMonitor)

Knowledge Base article:

Service Availability (Aspect)

The Mobile Device Manager (MDM) Mobile VPN Policy Engine service should be running and properly configured to accept Mobile VPN client (device) connections. This aspect contains the service availability objects that you can monitor in the MDM Mobile VPN Policy Engine. These health monitors include the following detectors.

Green Health States

Event ID 12508: VPNSERVICE_DCOM_INIT_SUCCEEDED - DCOM initialization succeeded.
Event ID 12511: VPNSERVICE_VPNPM_SERVICE_STARTED - MDM Mobile VPN Policy Engine (Windows Service VPNPM) started.
Event ID 12512: VPNSERVICE_VPNPM_SERVICE_STOPPED - MDM Mobile VPN Policy Engine (Windows Service VPNPM) stopped.

Red Health States

Event ID 12501: VPNSERVICE_DCOM_INIT_FAILED - DCOM Initialization failed with error X. Exiting service.
Event ID 12502: VPNSERVICE_POLICY_MANAGER_INIT_FAILED - Failed to initialize Mobile VPN Policy Engine due to error. Exiting service.
Event ID 12503: VPNSERVICE_CERTIFICATE_IDENTITY_FAILURE - Failed to identify IPSec certificate due to error.
Event ID 12504: VPNSERVICE_LOCAL_CERTIFICATE_INIT_FAILURE - Failed to initialize local certificate due to error.

Service fails to start (Resolution)

To resolve this issue, verify that the Mobile Device Manager (MDM) Mobile VPN Policy Engine is running:

Select Start, point to Administrative Tools, and then select Services.
In the Services console, scroll down to MDM Mobile VPN Policy EngineA Service.
Make sure that Started appears in the Status column.

Element properties:

Target

Microsoft.SystemCenter.MobileDeviceManager.2008.1_1.MDMMobileVPNPolicyEngine.ClassType

Parent Monitor

System.Health.AvailabilityState

Category

StateCollection

Enabled

True

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Service Availability Alert

{0}

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.SystemCenter.MobileDeviceManager.2008.1_1.MDMMobileVPNPolicyEngine.ServiceAvailability.MobileDeviceManager.Servicefailstostart.EventBased.UnitMonitor" Accessibility="Public" Enabled="onEssentialMonitoring" Target="Microsoft.SystemCenter.MobileDeviceManager.2008.1_1.MDMMobileVPNPolicyEngine.ClassType" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="true">

  <Category>StateCollection</Category>

  <AlertSettings AlertMessage="Microsoft.SystemCenter.MobileDeviceManager.2008.1_1.MDMMobileVPNPolicyEngine.ServiceAvailability.MobileDeviceManager.Servicefailstostart.EventBased.UnitMonitor.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Success" MonitorTypeStateID="FirstEventRaised" HealthState="Success"/>

    <OperationalState ID="Negative" MonitorTypeStateID="SecondEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <FirstComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>

    <FirstLogName>MDM Mobile VPN Policy Engine</FirstLogName>

    <FirstExpression>

      <Or>

        <Expression>

          <Or>

            <Expression>

              <And>

                <Expression>

                  <SimpleExpression>

                    <ValueExpression>

                      <XPathQuery Type="String">PublisherName</XPathQuery>

                    </ValueExpression>

                    <Operator>Equal</Operator>

                    <ValueExpression>

                      <Value Type="String">Gateway</Value>

                    </ValueExpression>

                  </SimpleExpression>

                </Expression>

                <Expression>

                  <SimpleExpression>

                    <ValueExpression>

                      <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                    </ValueExpression>

                    <Operator>Equal</Operator>

                    <ValueExpression>

                      <Value Type="String">12508</Value>

                    </ValueExpression>

                  </SimpleExpression>

                </Expression>

              </And>

            </Expression>

            <Expression>

              <And>

                <Expression>

                  <SimpleExpression>

                    <ValueExpression>

                      <XPathQuery Type="String">PublisherName</XPathQuery>

                    </ValueExpression>

                    <Operator>Equal</Operator>

                    <ValueExpression>

                      <Value Type="String">VPNPM</Value>

                    </ValueExpression>

                  </SimpleExpression>

                </Expression>

                <Expression>

                  <SimpleExpression>

                    <ValueExpression>

                      <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                    </ValueExpression>

                    <Operator>Equal</Operator>

                    <ValueExpression>

                      <Value Type="String">12511</Value>

                    </ValueExpression>

                  </SimpleExpression>

                </Expression>

              </And>

            </Expression>

          </Or>

        </Expression>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">VPNPM</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">12512</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

      </Or>

    </FirstExpression>

    <SecondComputerName>$Target/Host/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>

    <SecondLogName>MDM Mobile VPN Policy Engine</SecondLogName>

    <SecondExpression>

      <Or>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">Gateway</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">12501</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

        <Expression>

          <And>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="String">PublisherName</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">Gateway</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="String">12502</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </And>

        </Expression>

      </Or>

    </SecondExpression>

  </Configuration>

</UnitMonitor>