Perf Threshold: Software update point outbox statemsg.box backlog monitor

Microsoft.SystemCenter2012.ConfigurationManager.Perf_Threshold_Software_update_point_outbox_statemsg_box_backlog_monitor (UnitMonitor)

This monitor checks the backlog of statemsg.box outbox on software update point. It raises alert if the number of failures exceeds the threshold.

Knowledge Base article:

Summary

The total number of files in the statemsg.box on the Software Update Point has exceeded the standard operational threshold. This condition increases unless it is resolved. If the file count keeps going beyond the threshold, the files in this outbox cannot be sent to site server.

Causes

If the site server initiates the connection to the site system server, it could be because the SMS_Executive service is stopped or is not responding on the site server.
If the site system server initiates the connection to the site server, it could be because the SMS Agent Host on the site system server is stopped or is not responding.
The site server file processing rate is slower than the incoming rate.
The site server has insufficient resources such as CPU, memory, or disk space.

Resolutions

Verify that the threshold for this alert is not too low and is beyond the standard operating threshold for this specific Configuration Manager site.
Verify that the SMS_Executive service is running on the site server. If it is stopped, restart the service.
Verify that the SMS Agent Host service is running. If it is stopped or is not responding, restart the service.
Verify that the Configuration Manager site database is performing properly.

You can check mpfdm.log for more detail information.

Element properties:

Target

Microsoft.SystemCenter2012.ConfigurationManager.SoftwareUpdatePoint

Parent Monitor

System.Health.PerformanceState

Category

PerformanceHealth

Enabled

True

Instance Name

SMS Outbox

Counter Name

File Current Count

Frequency

900

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

Normal

Alert Auto Resolve

True

Monitor Type

System.Performance.ConsecutiveSamplesThreshold

Remotable

True

Accessibility

Public

Alert Message

Software update point statemsg.box outbox backlog alert

Instance {0}
Object {1}
Counter {2}
Has a value {3}
At time {4}

RunAs

Default

Comment

SIV:SUM0010, CreatedByMyFriend at 10/15/2011 5:26:04 PM

Source Code:

<UnitMonitor ID="Microsoft.SystemCenter2012.ConfigurationManager.Perf_Threshold_Software_update_point_outbox_statemsg_box_backlog_monitor" Comment="SIV:SUM0010, CreatedByMyFriend at 10/15/2011 5:26:04 PM" Accessibility="Public" Enabled="onEssentialMonitoring" Target="SCCM!Microsoft.SystemCenter2012.ConfigurationManager.SoftwareUpdatePoint" ParentMonitorID="SystemHealth!System.Health.PerformanceState" Remotable="true" Priority="Normal" TypeID="SystemPerf!System.Performance.ConsecutiveSamplesThreshold" ConfirmDelivery="false">

  <Category>PerformanceHealth</Category>

  <AlertSettings AlertMessage="Microsoft.SystemCenter2012.ConfigurationManager.Perf_Threshold_Software_update_point_outbox_statemsg_box_backlog_monitor_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/InstanceName$</AlertParameter1>

      <AlertParameter2>$Data/Context/ObjectName$</AlertParameter2>

      <AlertParameter3>$Data/Context/CounterName$</AlertParameter3>

      <AlertParameter4>$Data/Context/Value$</AlertParameter4>

      <AlertParameter5>$Data/Context/TimeSampled$</AlertParameter5>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="ConditionFalse" MonitorTypeStateID="ConditionFalse" HealthState="Success"/>

    <OperationalState ID="ConditionTrue" MonitorTypeStateID="ConditionTrue" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <CounterName>File Current Count</CounterName>

    <ObjectName>SMS Outbox</ObjectName>

    <InstanceName>statemsg.box</InstanceName>

    <AllInstances>false</AllInstances>

    <Frequency>900</Frequency>

    <Threshold>10000</Threshold>

    <Direction>greater</Direction>

    <NumSamples>12</NumSamples>

  </Configuration>

</UnitMonitor>