Fax Device: Configure a Fax Device

Summary

After you install the Fax Server role, fax devices are enabled by default for sending but not for receiving. You must specifically enable fax devices to receive. You can use Fax Service Manager to configure the device settings, including device description and transmission settings, and to monitor the status of devices. For a list of device settings and their possible values, see the technical reference content at http://go.microsoft.com/fwlink/?LinkId=91072.

Resolutions

The Fax service uses a fax device to send and receive faxes. You must configure at least one fax device before you can send and receive faxes. Windows recognizes any newly installed Plug and Play fax devices during service startup. Once a device is installed, restart the Fax service and refresh the display using the section named "Refresh Fax Service Manager." Once the new device appears in Fax Service Manager, use the sections named "Enable a fax device to send" or "Enable a fax device to receive" to configure the fax device.

Refresh Fax Service Manager

Fax Service Manager must be refreshed so that the new fax device appears. To refresh Fax Service Manager, you must restart the Fax service and then refresh the view.

To refresh the display:

• To open Fax Service Manager, click Start, point to Administrative Tools, and then click Fax Service Manager.

• In the left pane, right-click Fax and then click Stop.

• In the left pane, right-click Fax and then click Start.

• Press F5 to refresh the view.

• Double-click Fax, double-click Devices and Providers, and then click Devices.

• In the right pane, view the list of devices.

Enable a Fax Device to Send

Fax devices are enabled by default to send, but, if needed, you can enable them manually to send.

To enable a fax device to send:

• To open Fax Service Manager, click Start, point to Administrative Tools, and then click Fax Service Manager.

• In the left pane, double-click Fax, double-click Devices and Providers, and then click Devices.

• In the right pane, right-click the device you want to configure, and then click Send.

• To configure a Transmitting Subscriber Identification (TSID), right-click the device you want to configure, and then click Properties. On the General tab, in Transmitting Subscriber ID (TSID), type a TSID string. This string is limited to 20 characters.

Enable a Fax Device to Receive

You must specifically enable a fax device to receive—it is not enabled by default.

To enable a fax device to receive:

• To open Fax Service Manager, click Start, point to Administrative Tools, and then click Fax Service Manager.

• In the left pane, double-click Fax, double-click Devices and Providers, and then click Devices.

• In the right pane, right-click the device you want to configure, and then do one of the following:

• Click Automatic Answer to enable the fax device to answer calls automatically, and then type a number for the value in Rings before answering. The default number of rings is one (1).

• Click Manual Answer to enable the fax device to answer calls manually.

• To configure a Called Subscriber Identification (CSID), right-click the device you want to configure, and then click Properties. On the General tab, in Called Subscriber ID (CSID), type a CSID string. This string is limited to 20 characters.