A Fax Routing Extension encountered a problem and needed to close.
Specific procedures for configuring routing extensions should be provided by your routing extension vendor. If you do not know the name of the routing extension vendor, you can review the activity log to find the name using the instructions in "Review the activity log."
Review the activity log and restart the fax service.
To review the activity log for routing extension vendor name:
To open Windows Explorer, right-click Start, and then click Explore.
In the left pane, click the disk that contains the operating system.
On the toolbar, click Organize, click Folder and Search Options, click the View tab, and then click Show Hidden Files and Folders. Close the dialog box.
In Windows Explorer, navigate to %systemdrive%\ProgramData\Microsoft\Windows NT\MSFax\ActivityLog and confirm that the InboxLOG.txt and OutboxLOG.txt files exist.
Open the .txt files and scan for routing extension vendors.
Target | Microsoft.Windows.Server.2008.FaxServerRole | ||
Parent Monitor | System.Health.ConfigurationState | ||
Category | Custom | ||
Enabled | True | ||
Alert Generate | True | ||
Alert Severity | Error | ||
Alert Priority | Normal | ||
Alert Auto Resolve | True | ||
Monitor Type | Microsoft.Windows.2SingleEventLog2StateMonitorType | ||
Remotable | True | ||
Accessibility | Internal | ||
Alert Message |
| ||
RunAs | Default |
<UnitMonitor ID="Microsoft.Windows.Server.2008.FaxServer.IncomingRoutingConfiguration.32110.StateMonitor" Accessibility="Internal" Enabled="onEssentialMonitoring" Target="Microsoft.Windows.Server.2008.FaxServerRole" ParentMonitorID="SystemHealth!System.Health.ConfigurationState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLog2StateMonitorType" ConfirmDelivery="true">
<Category>Custom</Category>
<AlertSettings AlertMessage="Microsoft.Windows.Server.2008.FaxServer.IncomingRoutingConfiguration.32110.StateMonitor_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/EventDescription$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="UIGeneratedOpStateId402f5f7236424356a8473559f3a940eb" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>
<OperationalState ID="UIGeneratedOpStateId3c26b5ce1d434a52847942589aa68303" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>
</OperationalStates>
<Configuration>
<FirstComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>
<FirstLogName>Application</FirstLogName>
<FirstExpression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">32110</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">Microsoft Fax</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</FirstExpression>
<SecondComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>
<SecondLogName>Application</SecondLogName>
<SecondExpression>
<And>
<Expression>
<RegExExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>MatchesRegularExpression</Operator>
<Pattern>^(32002|32004|32084)$</Pattern>
</RegExExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">Microsoft Fax</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</SecondExpression>
</Configuration>
</UnitMonitor>