This monitor checks whether the Remote Desktop Gateway service is running.
An unhealthy state of this monitor indicates that the Remote Desktop Gateway service is set to start Automatically, but is not running. A service can stop for many reasons, including:
The service was stopped by an administrator.
The service could not allocate the required memory.
The service was prevented from starting because the user account could not be authenticated.
To resolve this issue, restart the Remote Desktop Gateway service. Restarting the Remote Desktop Gateway service also restarts all dependent services.
To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.
To restart the Remote Desktop Gateway service:
1. On the RD Gateway server, click Start, point to Administrative Tools, and then click Services. In the Name column of the Services snap-in, right-click Remote Desktop Gateway, and then click Restart.
2. If the attempt to restart only the service fails, restart the computer. This forces all related and dependent services to restart.
If you want the service to always start automatically after the server is restarted, in the Name column of the Services snap-in, right-click Remote Desktop Gateway, click Properties, and in Startup type, select Automatic, and then click OK.
| Target | Microsoft.Windows.Server.2012.RemoteDesktopServicesRole.Service.RDGateway | ||
| Parent Monitor | System.Health.AvailabilityState | ||
| Category | AvailabilityHealth | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | High | ||
| Alert Auto Resolve | True | ||
| Monitor Type | Microsoft.Windows.CheckNTServiceStateMonitorType | ||
| Remotable | True | ||
| Accessibility | Public | ||
| Alert Message |
| ||
| RunAs | Default |
Home<UnitMonitor ID="Microsoft.Windows.Server.2012.RDGateway.ServiceStateMonitor" Accessibility="Public" Enabled="true" Target="Microsoft.Windows.Server.2012.RemoteDesktopServicesRole.Service.RDGateway" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.CheckNTServiceStateMonitorType" ConfirmDelivery="false">
<Category>AvailabilityHealth</Category>
<AlertSettings AlertMessage="Microsoft.Windows.Server.2012.RDGateway.ServiceStateMonitor_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>High</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetbiosComputerName$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="Running" MonitorTypeStateID="Running" HealthState="Success"/>
<OperationalState ID="NotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>
</OperationalStates>
<Configuration>
<ComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<ServiceName>TSGateway</ServiceName>
<CheckStartupType>false</CheckStartupType>
</Configuration>
</UnitMonitor>