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Routing and Remote Access Service Monitor

Microsoft.Windows.Server.RRAS.ServiceMonitor (UnitMonitor)

The Remote Access (RemoteAccess) service is not running.

Knowledge Base article:

Management Pack

2004 Microsoft Corporation, all rights reserved.

Summary

The Remote Access (RemoteAccess) service is not running.

 

Causes

The most common reasons for this error are:

1.     The Remote Access (RemoteAccess) service was not started automatically during system boot-up.

2.     The Remote Access (RemoteAccess) service was manually stopped by the user.

3.     The Remote Access (RemoteAccess) service crashed on the server.

 

Resolutions

1.     Change the start-up type for Remote Access (RemoteAccess) service to Automatic using services.msc console.

2.     Manually start the Remote Access (RemoteAccess) service using services.msc console.

 

Sample Event

None.

 

 

Element properties:

TargetMicrosoft.Windows.RemoteAccess.2012.Class.VPNServer
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityHigh
Alert Auto ResolveTrue
Monitor TypeMicrosoft.Windows.CheckNTServiceStateMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
RemoteAccess Service Monitor
The Remote Access (RemoteAccess) service is not running.
RunAsDefault

Source Code:

<UnitMonitor ID="Microsoft.Windows.Server.RRAS.ServiceMonitor" Accessibility="Public" Enabled="true" Target="Microsoft.Windows.RemoteAccess.2012.Class.VPNServer" ParentMonitorID="Health!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.CheckNTServiceStateMonitorType" ConfirmDelivery="false">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Microsoft.Windows.Server.RRAS.ServiceMonitor_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="Running" MonitorTypeStateID="Running" HealthState="Success"/>

    <OperationalState ID="NotRunning" MonitorTypeStateID="NotRunning" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <ServiceName>RemoteAccess</ServiceName>

    <CheckStartupType/>

  </Configuration>

</UnitMonitor>