Remote Desktop Services Availability

Microsoft.Windows.Server.RemoteDesktopServices.2012.R2.NewUnitMonitor_17 (UnitMonitor)

This object monitors the availability of the Remote Desktop Session Host server..

Knowledge Base article:

Summary

The Remote Desktop Session Host role service relies on the Remote Desktop Services service to be running in order to accept remote connections. Remote Desktop also relies on the Remote Desktop Services service in order to support remote connections for administrative purposes.

Resolutions

To resolve this issue, check the event ID, and then view the troubleshooting information for that event in the sections below.

Resolution steps for the following event ID: 20

When there is a failed attempt to send messages to the Windows video subsystem, the error code can help determine the cause of this error.

To resolve this issue, check the event ID, and then view the troubleshooting information for that event in the sections below.

Resolution steps for the following event IDs: 19, 18, 17, 16

To resolve this issue, start the Remote Desktop Services service on the computer. If the problem persists, restart the computer.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To start the Remote Desktop Services service:

1. On the computer, open the Services snap-in. To open the Services snap-in, click Start, point to Administrative Tools, and then click Services.

2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.

3. In the Services pane, right-click Remote Desktop Services, and then click Properties.

4. On the General tab, ensure that Startup type is set to Automatic. If it is not, click Automatic, and then click Apply.

5. Under Service status, click Start.

6. Click OK to close the Remote Desktop Services Properties dialog box.

Confirm that the Status column for the Remote Desktop Services service displays Started.

Element properties:

Target

Microsoft.Windows.Server.2012.R2.RemoteDesktopServicesRole.Service.RDSessionHost

Parent Monitor

System.Health.AvailabilityState

Category

Custom

Enabled

True

Alert Generate

True

Alert Severity

MatchMonitorHealth

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLogManualReset3StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

Remote Desktop Services Availability Alert

Event ID: {0} -- Description: {1}

RunAs

Default

Source Code:

<UnitMonitor ID="Microsoft.Windows.Server.RemoteDesktopServices.2012.R2.NewUnitMonitor_17" Accessibility="Public" Enabled="true" Target="Microsoft.Windows.Server.2012.R2.RemoteDesktopServicesRole.Service.RDSessionHost" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.2SingleEventLogManualReset3StateMonitorType" ConfirmDelivery="true">

  <Category>Custom</Category>

  <AlertSettings AlertMessage="Microsoft.Windows.Server.RemoteDesktopServices.2012.R2.NewUnitMonitor_17_AlertMessageResourceID">

    <AlertOnState>Warning</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>MatchMonitorHealth</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/EventDisplayNumber$</AlertParameter1>

      <AlertParameter2>$Data/Context/EventDescription$</AlertParameter2>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="UIGeneratedOpStateId915369bc8372455e946d3e4df0928aa7" MonitorTypeStateID="ManualResetEventRaised" HealthState="Success"/>

    <OperationalState ID="UIGeneratedOpStateId3cf217a7b9f4447794edbf899cda1a4d" MonitorTypeStateID="SecondEventRaised" HealthState="Warning"/>

    <OperationalState ID="UIGeneratedOpStateId25034dd15b7440a6b72b5e2c40d49c21" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <FirstComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</FirstComputerName>

    <FirstLogName>Microsoft-Windows-TerminalServices-LocalSessionManager/Operational</FirstLogName>

    <FirstExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">Channel</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">Microsoft-Windows-TerminalServices-LocalSessionManager/Operational</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <Or>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">20</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">16</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">17</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </Or>

        </Expression>

      </And>

    </FirstExpression>

    <SecondComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>

    <SecondLogName>Microsoft-Windows-TerminalServices-LocalSessionManager/Operational</SecondLogName>

    <SecondExpression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">Channel</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">Microsoft-Windows-TerminalServices-LocalSessionManager/Operational</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <Or>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">18</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

            <Expression>

              <SimpleExpression>

                <ValueExpression>

                  <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

                </ValueExpression>

                <Operator>Equal</Operator>

                <ValueExpression>

                  <Value Type="UnsignedInteger">19</Value>

                </ValueExpression>

              </SimpleExpression>

            </Expression>

          </Or>

        </Expression>

      </And>

    </SecondExpression>

  </Configuration>

</UnitMonitor>