DPM: Library drive is not functioning (3303)

Microsoft.Windows.SystemCenterDPM2010.DriveNotFunctioning (UnitMonitor)

A drive in the library is not functioning. Library jobs may fail until the drive is repaired.

Knowledge Base article:

Summary

This alert is generated when the drive for the tape library is not functioning. Library jobs may fail until the drive is repaired. This is a serious issue and may cause degradation of backup or any other library-related job performance and, in some cases, job failure.

Causes

See the Alert Details pane for more information on the cause of this alert.

Review the alert details in DPM Administrator Console, determine why the tape drive is not available, and take the appropriate action.

The following are possible causes for the “Library drive not functioning” alert.

The tape library drive is not switched ON.
The tape library drive is not operating correctly and needs servicing.
Drive cleaning failed.
The drive experienced an error such as tape error, device IO error, or an input-output-control (IOCTRL) error.

Resolutions

The error conditions and recommended actions associated with each “Library drive not functioning” alert are provided in the alert details.

Follow the recommendation in the alert and retry the job.

Ensure that the tape library drive is turned on.
The drive mapping for the library drive may have changed. Re-map the drive manually.
Change the cleaner tape and retry cleaning.
Review drive allocations for different protection groups to see if these values need to change because one of the drives in no longer available.
If the library drive needs servicing, call the repair technician.

This alert is resolved if one of the following occurs: when the record is removed; when the tape library drive is turned on; when the cleaner tape is changed and cleaning is retried; when drive allocations are valid; or when the library drive is serviced.

When resolved: When tape drive is detected and functions properly.

Element properties:

Target

Microsoft.Windows.SystemCenterDPM2010.Drive

Parent Monitor

System.Health.AvailabilityState

Category

EventCollection

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

DPM: Library drive is not functioning (3303)

{0}

RunAs

Default

Source Code:

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