DPM: Library not available (3301)

Microsoft.Windows.SystemCenterDPM2010.LibraryNotAvailable (UnitMonitor)

Library could not be contacted. All jobs for the library will fail if the connection is not established.

Knowledge Base article:

Summary

This alert is generated when the specified tape library could not be contacted.

Causes

See the Alert Details pane for more information on the cause of this alert.

Review the alert details in DPM Administrator Console, determine why the tape library is not available, and take the appropriate action.

The following are possible causes for the “Library not available” alert.

The tape library is offline.
The tape library is not working correctly.
The library door is open or the library is not ready.
The tape is stuck in the changer. If this happens, the entire library is disabled and all jobs will fail.
A changer input-output-control (IOCTL) failure. If this happens, the entire library is disabled and all jobs will fail.

Resolutions

The error conditions and recommended actions associated with each “Library not available” alert are provided in the alert details.

Ensure that the tape library is online and working correctly.
Check for loose connections on data (SCSI) or power channel.
Make sure the library is visible in Windows device manager (Click Start, Settings, and then Control Panel to open the Control Panel. Next, click System, and then click the Hardware tab. Click Device Manager to display a list of devices recognized by Windows.)
Close the door on the library.
If the tape is stuck in the changer, remove the tape. If the tape cannot be removed, call a repair technician.
When fixed, click the link in the alert to rerun the jobs.

When resolved: This alert is resolved if one of the following occurs: If no protection group is associated with the library, when the record is removed; when the library is visible in Windows device manager; or when the library door is closed.

Element properties:

Target

Microsoft.Windows.SystemCenterDPM2010.Library

Parent Monitor

System.Health.AvailabilityState

Category

EventCollection

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

High

Alert Auto Resolve

True

Monitor Type

Microsoft.Windows.2SingleEventLog2StateMonitorType

Remotable

True

Accessibility

Public

Alert Message

DPM: Library not available (3301)

{0}

RunAs

Default

Source Code:

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  <Category>EventCollection</Category>

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    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>High</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Params/Param[12]$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="FirstEventRaised" MonitorTypeStateID="FirstEventRaised" HealthState="Error"/>

    <OperationalState ID="SecondEventRaised" MonitorTypeStateID="SecondEventRaised" HealthState="Success"/>

  </OperationalStates>

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    <FirstLogName>DPM Alerts</FirstLogName>

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            </ValueExpression>

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      </And>

    </FirstExpression>

    <SecondComputerName>$Target/Host/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</SecondComputerName>

    <SecondLogName>DPM Alerts</SecondLogName>

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            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </SecondExpression>

  </Configuration>

</UnitMonitor>