The failure type is Removed Interconnect CRU.
What Caused the Problem?
The Interconnect-battery canister has been removed from your controller tray. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Caution: Electrostatic discharge can damage sensitive components. Always use proper antistatic protection when handling components. Touching components without using a proper ground may damage the equipment.
Important Notes
The Interconnect-battery canister is required for proper storage array function; therefore, you must replace the Interconnect-battery canister immediately.
If this storage array is configured to use battery packs, the Interconnect-battery canister contains the storage arrays battery packs. The purpose of the battery pack is to preserve cached data in the event of a power failure. Therefore, you should replace the Interconnect-battery canister as soon as possible.
If write caching on a volume is enabled, it will be automatically suspended until the Interconnect-battery canister is replaced and the battery packs are fully charged.
If this storage array contains two controllers, Controller B will be suspended until the Interconnect-battery canister is replaced
Recovery Steps
1 |
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2 | Reinsert the Interconnect-battery canister securely back into place immediately. | ||||||
3 | Wait 30 seconds, then check the status of Controller B on the Hardware tab in the Array Management Window (AMW).
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4 | Click the Recheck button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative. |
| Target | NetAppSANtricity.StorageArray | ||
| Parent Monitor | NetAppSANtricity.StorageArrayAvailability | ||
| Category | Custom | ||
| Enabled | True | ||
| Alert Generate | True | ||
| Alert Severity | Error | ||
| Alert Priority | Normal | ||
| Alert Auto Resolve | True | ||
| Monitor Type | NetAppSANtricity.FailureUnitMonitorType | ||
| Remotable | True | ||
| Accessibility | Internal | ||
| Alert Message |
| ||
| RunAs | Default | ||
| Comment | Machine generated entity |
Home<UnitMonitor ID="NetAppSANtricity.FailureID_0087_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppSANtricity.StorageArray" ParentMonitorID="NetAppSANtricity.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppSANtricity.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">
<Category>Custom</Category>
<AlertSettings AlertMessage="NetAppSANtricity.REC_REMOVED_ICC_CRU_AlertMessageResourceID">
<AlertOnState>Error</AlertOnState>
<AutoResolve>true</AutoResolve>
<AlertPriority>Normal</AlertPriority>
<AlertSeverity>Error</AlertSeverity>
<AlertParameters>
<AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>
</AlertParameters>
</AlertSettings>
<OperationalStates>
<OperationalState ID="NetAppSANtricity.StateIdADF79C1C803693E7CCC7C55CF59B6DD2" MonitorTypeStateID="NoIssue" HealthState="Success"/>
<OperationalState ID="NetAppSANtricity.StateIdDB12688AC0BFFB707EC93EA73FBF816E" MonitorTypeStateID="IssueFound" HealthState="Error"/>
</OperationalStates>
<Configuration>
<FailureID>87</FailureID>
<IntervalSeconds>361</IntervalSeconds>
<TimeoutSeconds>300</TimeoutSeconds>
<Trace>0</Trace>
</Configuration>
</UnitMonitor>