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Monitor REC_SSD_NOT_COMPLIANT (347)

NetAppSANtricity.FailureID_0347_Monitor (UnitMonitor)

The Solid State Disks feature is out of compliance.

Knowledge Base article:

Solid State Disk - Out of Compliance

What Caused the Problem?

The Solid State Drive (SSD) premium feature is Out of Compliance. This problem can occur in the following scenarios:

The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Important Notes

Recovery Steps

 

If...

Then...

This problem occurred due to Scenario 1 or 2

Go to

Procedure for Scenario 1 or 2

.

This problem occurred due to Scenario 3

Go to

Procedure for Scenario 3

.

Procedure for Scenario 1 or 2

1

If...

Then...

You want to resolve this problem by enabling the SSD support feature key

Go to step 2.

You want to resolve this problem by removing all of the SSD volume groups

Perform the following steps:

a

If required, back up the data on the SSD volume groups.

Note: You can do this by backing up the data through a host. If these volume groups were imported into the storage array, you can also return them to the source storage array to complete the backup.

b

On the

Storage and Copy Services

tab in the Array Management Window (AMW), highlight the SSD volume group and then select the

Storage > Volume Group > Delete

menu option.

c

Repeat step b for each SSD volume group.

d

Go to step 4.

2

Select the

Storage Array > Premium Features

menu option in the Array Management Window.

If...

Then...

The SSD feature appears in this dialog (regardless of status)

A feature key file is needed to enable the feature.

If...

Then...

The feature has already been enabled at any time for this storage array

AND

You have the feature key file

Go to step 3.

The feature has not been enabled for this storage array

OR

The feature has been enabled, but you do not have the feature key file

Perform the following steps:

a

Identify the feature key identifier from the "Premium Features and Feature Pack Information" dialog.

b

Contact your Technical Support Representative to request a feature key file.

c

After you have the feature key file, go to step 3.

The SSD feature does NOT appear in this dialog

Your storage array cannot support this feature.

You can contact your Technical Support Representative to see if your storage array can be upgraded to a different feature pack, or you can repeat step 1 to remove SSD volume groups.

3

Click the

Use Key File

button to use the feature key file and enable the premium feature.

4

Click the

Recheck

button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.

Procedure for Scenario 3

1

If...

Then...

You want to enable the SSD support feature

Go to step 2.

You want to disable the SSD support feature

Go to step 4.

2

Select the

Storage Array > Premium Features

menu option in the Array Management Window.

If...

Then...

The SSD feature appears in this dialog (regardless of status)

A feature key file is needed to enable the feature.

If...

Then...

The feature has already been enabled at any time for this storage array

AND

You have the feature key file

Go to step 3.

The feature has not been enabled for this storage array

OR

The feature has been enabled, but you do not have the feature key file

Perform the following steps:

a

Identify the feature key identifier from the "Premium Features and Feature Pack Information" dialog.

b

Contact your Technical Support Representative to request a feature key file.

c

After you have the feature key file, go to step 3.

The SSD feature does NOT appear in this dialog

Your storage array cannot support this feature.

You can contact your Technical Support Representative to see if your storage array can be upgraded to a different feature pack, or you can go to step 4 to remove SSD volume groups.

3

Click the

Use Key File

button to use the feature key file and enable the premium feature, and then go to step 6.

4

If...

Then...

There are currently SSD volume groups that need to be removed before disabling the feature

Perform the following steps:

a

If required, back up the data on the SSD volume groups.

Note: You can do this by backing up the data through a host. If these volume groups were imported into the array, you can also return them to the source storage array to complete the backup.

b

On the

Storage and Copy Services

tab in the AMW, highlight the secured volume group and then select the

Storage > Volume Group > Delete

menu option.

c

Repeat step b for each SSD volume group.

d

Go to step 5.

There are no SSD volume groups

Go to step 5.

5

Perform the following steps to disable the SSD support feature:

a

From the AMW, select the

Storage Array > Premium Features

menu option.

b

Select the SSD support feature from the list.

c

Click the

Disable

button.

6

Click the

Recheck

button to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your Technical Support Representative.

Element properties:

TargetNetAppSANtricity.StorageArray
Parent MonitorNetAppSANtricity.StorageArrayAvailability
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNetAppSANtricity.FailureUnitMonitorType
RemotableTrue
AccessibilityInternal
Alert Message
Alert: REC_SSD_NOT_COMPLIANT
The Solid State Disks feature is out of compliance. Alert Value: {0}
RunAsDefault
CommentMachine generated entity

Source Code:

<UnitMonitor ID="NetAppSANtricity.FailureID_0347_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppSANtricity.StorageArray" ParentMonitorID="NetAppSANtricity.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppSANtricity.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">

  <Category>Custom</Category>

  <AlertSettings AlertMessage="NetAppSANtricity.REC_SSD_NOT_COMPLIANT_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="NetAppSANtricity.StateId9F0C49B759330544A82D98D2045E6719" MonitorTypeStateID="NoIssue" HealthState="Success"/>

    <OperationalState ID="NetAppSANtricity.StateIdBD6D14C88E21F7CA9243BF9542CAEF2F" MonitorTypeStateID="IssueFound" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <FailureID>347</FailureID>

    <IntervalSeconds>361</IntervalSeconds>

    <TimeoutSeconds>300</TimeoutSeconds>

    <Trace>0</Trace>

  </Configuration>

</UnitMonitor>