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Monitor REC_SECURITY_KEY_VALIDATION_LOCK (388)

NetAppSANtricity.FailureID_0388_Monitor (UnitMonitor)

Too many key validation attempts have failed. The controller will no longer accept key validation requests. This state is cleared by restarting the array controller.

Knowledge Base article:

Too Many Security Key Validation Attempts

What Caused the Problem?

There were at least 20 unsuccessful, consecutive attempts to validate the security key for the storage array. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.

Additional Information about the Problem

Recovery Steps

1

If...

Then...

You know your security key

Go to step 2.

You have lost or forgotten your security key

Do not continue with the remaining recovery steps and contact your Technical Support Representative.

2

Power off Controller A in the storage array.

3

Wait 30 seconds.

4

Restart Controller A.

If...

Then...

The storage array has only one controller

Go to step 8.

The storage array has two controllers

Go to step 5.

5

Power off Controller B in the storage array.

6

Wait 30 seconds.

7

Restart Controller B.

8

Click

Recheck

to run the Recovery Guru again.

a

If the Recovery Guru still reports the failure, contact your Technical Support Representative.

b

If the Recovery Guru no longer reports the failure, you may attempt to validate the security key again.

Element properties:

TargetNetAppSANtricity.StorageArray
Parent MonitorNetAppSANtricity.StorageArrayAvailability
CategoryCustom
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNetAppSANtricity.FailureUnitMonitorType
RemotableTrue
AccessibilityInternal
Alert Message
Alert: REC_SECURITY_KEY_VALIDATION_LOCK
Too many key validation attempts have failed. The controller will no longer accept key validation requests. This state is cleared by restarting the array controller. Alert Value: {0}
RunAsDefault
CommentMachine generated entity

Source Code:

<UnitMonitor ID="NetAppSANtricity.FailureID_0388_Monitor" Accessibility="Internal" Enabled="true" Target="NetAppSANtricity.StorageArray" ParentMonitorID="NetAppSANtricity.StorageArrayAvailability" Remotable="true" Priority="Normal" TypeID="NetAppSANtricity.FailureUnitMonitorType" ConfirmDelivery="true" Comment="Machine generated entity">

  <Category>Custom</Category>

  <AlertSettings AlertMessage="NetAppSANtricity.REC_SECURITY_KEY_VALIDATION_LOCK_AlertMessageResourceID">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

    <AlertParameters>

      <AlertParameter1>$Data/Context/Property[@Name='FailureDescription']$</AlertParameter1>

    </AlertParameters>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="NetAppSANtricity.StateId8BB2DF5B118A8AF75D1CA0D99085C979" MonitorTypeStateID="NoIssue" HealthState="Success"/>

    <OperationalState ID="NetAppSANtricity.StateIdAC334E92FA1A7D0C520E4E7F527377FE" MonitorTypeStateID="IssueFound" HealthState="Error"/>

  </OperationalStates>

  <Configuration>

    <FailureID>388</FailureID>

    <IntervalSeconds>361</IntervalSeconds>

    <TimeoutSeconds>300</TimeoutSeconds>

    <Trace>0</Trace>

  </Configuration>

</UnitMonitor>