Mailflow Send Test - Exchange Server to ExO (Hybrid)

NiCE.Active.O365.HybridDeployment.HybridDeployment.2206.MailFlowSendCheckFromOnPremiseToExO.UM (UnitMonitor)

This monitor checks if an email can be sent from an OnPremise mailbox to an Exchange Online mailbox.

Knowledge Base article:

Summary

This monitor focuses on measuring the Quality of Service (QOS) of a hybrid Exchange deployment. The monitor implements an end-to-end functionality probe to verify outgoing mail flow from an OnPremise mailbox (Exchange Server) to an Exchange Online mailbox.

It (metric 22061) also sends a test trace email from an Exchange Server mailbox to an Exchange Online Mailbox.

Metric Value 0 indicates that sending is successful. Value 1 indicates a sent error.

If there is a failure, the metric options indicate the following details:

Reason, Exchange Server, Recipient, Sender User Name and GUID of email.

The metric returns the following details as metric options:

Reason, Exchange Online Database Name, Recipient, Sender User Name and GUID of email.

Metric requires other metrics of the group to run. Please see "Configuration"

Configuration

By default, this monitor is enabled. An alert triggers when the metric value exceeds a threshold.

The interval in seconds of this monitor must align with the following monitors:

Causes

Please see the Alert Context or State Change tab for details.

Resolutions

Depends on the cause of the issue, which can be manifold. Please refer to the below section for "additional information"

Additional

This monitor depends on metric 22061.

Element properties:

TargetNiCE.Active.O365.Exchange.HybridDeployment
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNiCE.Active.O365.3State.ObjectFilter.UMT
RemotableTrue
AccessibilityPublic
Alert Message
Mailflow Send functionality from Exchange Server to ExO (Hybrid) is unavailable
The MailFlow probe could not send an email from Exchange Server mailbox '{0}' to Exchange Online mailbox '{1}'.
RunAsDefault