MailboxLogon (Cloud)

NiCE.Active.O365.MP.ExchangeOnline.2003.MailboxLogon (UnitMonitor)

Tests logon to the specified mailbox

Knowledge Base article:

Summary

This monitor focus to measures the quality of service (QOS) for the Exchange Online Mailbox Logon. The monitor implements an end-to-end functionality probe if the Office 365 Mailbox is accessible.

Configuration

An alert triggers if the mailbox cannot be accessed.

Possible Causes

Please see the Alert Context or State Change tab for details.

Resolutions

Depends on the cause of the issue, which can be manifold. Please refer to the below section for "additional information".

Additional Information

https://msdn.microsoft.com/en-us/library/office/jj900169(v=exchg.150).aspx

https://testconnectivity.microsoft.com/

This monitor depends on metric 2003.

Element properties:

TargetNiCE.Active.O365.ExchangeOnline.ConnectivityLocation
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNiCE.Active.O365.2State.UMT
RemotableTrue
AccessibilityPublic
Alert Message
Cloud: Mailbox logon not working
Mailbox logon via Url '{0}' not working
RunAsDefault