IntraOrgMailflow (to Cloud): Receive Status

NiCE.Active.O365.MP.ExchangeOnline.21052.IntraOrgMailflowTest.SendingFailure (UnitMonitor)

Test if mail sent from an OnPremise mailbox is received by a mailbox on Exchange Online

Knowledge Base article:

Summary

This monitor focus to measures the quality of service (QOS) of a hybrid Exchange deployment. The monitor implements an end-to-end functionality to verify mail flow between an OnPremise mailbox (Exchange Server) and an Exchange Online mailbox.

Metric 21052 verifies if the Exchange Online Mailbox receives an email send by the Exchange Server mailbox. It depends on metric 2105x, the test email is send by metric 21051.

Metric Value 0 indicates a success, while 1 an error. If there is a failure, the metric options indicate the following details:

Reason, Exchange Server, Recipient, Sender User Name and GUID of email.

Configuration

An alert is triggered metric return 0. The interval second of this monitor must align with all other metric of group 2005x.

Possible Causes

Please see the Alert Context or State Change tab for details.

Resolutions

Depends on the cause of the issue, which can be manifold. Please refer to the below section for "additional information".

Additional Information

This monitor depends on metric 21052.

Element properties:

TargetNiCE.Active.O365.ExchangeOnline.HybridDeployment
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityHigh
Alert Auto ResolveTrue
Monitor TypeNiCE.Active.O365.2State.UMT
RemotableTrue
AccessibilityPublic
Alert Message
Intra Org Mailflow (from OnPremise): Receiving Failure
Intra Org Mailfow is not working (receiving failure)
RunAsDefault