IIS Request Latency (Web)

NiCE.Active.O365.SharePointOnline.50161.IISRequestLatencyWeb.UM (UnitMonitor)

This monitor measures the time in milliseconds (msec) that a SharePoint web request spent queued up and waiting for IIS (Internet Information Services - the Web Server) to process it. Ideally, it should be 0 or close to it. 3 msec is typical.

Knowledge Base article:

Summary

This monitor measures the time in milliseconds (msec) that a SharePoint web request spent queued up and waiting for IIS (Internet Information Services - the Web Server) to process it. Ideally, it should be 0 or close to it. 3 msec is typical.

A value above 8 milliseconds will trigger a warning alert.

Configuration

An alert triggers if the retrieval fails.

Causes

Please see the Alert Context or State Change tab for details.

Resolutions

Depends on the cause of the issue, which can be manifold. Please refer to the below section for "additional information".

Refer to the IIS Request Latency (msec) view for details on SharePoint's performance.

Additional

Test SharePoint credentials configuration

This monitor depends on metric 50161.

External

For more information on NiCE Management Packs for Microsoft System Center Operations Manager visit www.nice.de

Element properties:

TargetNiCE.Active.O365.SharePoint.SharePointProxy
Parent MonitorSystem.Health.PerformanceState
CategoryAvailabilityHealth
EnabledFalse
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNiCE.Active.O365.3State.ObjectFilter.UMT
RemotableTrue
AccessibilityPublic
Alert Message
SharePointOnline to IIS Request Latency exceeds a threshold (Web)
The SharePointOnline to IIS Request Latency exceeds the threshold {0}.
RunAsDefault