This monitor uses the Microsoft 365 Service Communications API to check the current service status of Microsoft Teams in a tenant. It will run the "Get Current Status" and "Get Messages" API calls. If this fails, it will generate an incident alert. See Product Knowledge for details.
This monitor uses the Microsoft 365 Service Communications API to check the current service status of Microsoft Teams in a tenant. It will run the "Get Current Status" and "Get Messages" API calls. If this fails, it will generate an incident alert.
An INFORMATION alert is triggered when there is a Microsoft 365 Portal incident.
Health score:
A metric value 0. Availability state is set to healthy.
A metric value 1. Availability state is set to warning.
Monitor implementation:
As a Maximum Monitor.
NOTE: In the default configuration this monitor only triggers an INFORMATION alert, not taking into consideration the severity of the incident reported.
Requires the 'ServiceHealth.Read' permission of Microsoft 365 Service Communications API that is a part of Microsoft's Graph API.
Please see the Alert Context or State Change tab for details.
Check the service health portal for advisory and incident reports.
Depends on the cause of the issue, which can be manifold. Please refer to the below section for "additional information".
This monitor depends on metric 10051.
For more information on NiCE Management Packs for Microsoft System Center Operations Manager visit www.nice.de
Target | NiCE.Active.O365.Teams.Teams | ||
Parent Monitor | System.Health.AvailabilityState | ||
Category | AvailabilityHealth | ||
Enabled | False | ||
Alert Generate | True | ||
Alert Severity | Information | ||
Alert Priority | Normal | ||
Alert Auto Resolve | True | ||
Monitor Type | NiCE.Active.O365.3State.ObjectFilter.UMT | ||
Remotable | True | ||
Accessibility | Public | ||
Alert Message |
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RunAs | Default |