Monitor Teams Chat - Test Light

NiCE.Active.O365.Teams.70021.TestTeamsChat.Light.UM (UnitMonitor)

This monitor measures the lag, in milliseconds, and the quality of Teams Chats with simplified feature tests

Knowledge Base article:

Summary

This monitor measures the lag and quality of Teams Chats with simplified feature tests.

Lag is measured in milliseconds.

Configuration

An alert triggers if the retrieval fails.

Requires the 'Group.ReadWrite.All' delegated permission of the microsoft.graph namespace to access Teams resources.

Causes

Please see the Alert Context or State Change tab for details.

Resolutions

Depends on the cause of the issue, which can be manifold. Please refer to the below section for "additional information".

Refer to the Test Teams Chat Light (msec) view for details on Teams's performance.

Additional

Test credentials configuration

https://docs.microsoft.com/en-us/graph/api/resources/team?view=graph-rest-1.0

This monitor depends on metric 70021.

External

For more information on NiCE Management Packs for Microsoft System Center Operations Manager visit www.nice.de

Element properties:

TargetNiCE.Active.O365.Teams.TeamsProxy
Parent MonitorSystem.Health.PerformanceState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityMatchMonitorHealth
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeNiCE.Active.O365.3State.ObjectFilter.IgnoreNQV.UMT
RemotableTrue
AccessibilityPublic
Alert Message
Teams Proxy Chat Light Test exceeds a threshold
The Teams Proxy Chat Light Test exceeds the threshold of {0} and is {1}
RunAsDefault