Teams Chat Availability

NiCE.Active.O365.Teams.70031.TeamsAvailability.Performance.Rule (Rule)

This performance rule uses the Graph API to retrieve the ID of a team name which was created before by metric 70021. Then it will run the "Get Team" API call to retrieve the details of the Team. If this fails, metrics value changes. See Product Knowledge for details.

Knowledge Base article:

Summary

This performance rule uses the Graph API to retrieve the ID of a team name which was created before by metric 70031. Then it will run the "Get Team" API call to retrieve the details of the Team. If this fails, metrics value changes.

Configuration

Requires Microsoft Graph API permission 'Group.ReadWrite.All' for calls to 'Get team'.

Causes

Please see the Alert Context or State Change tab for details.

Resolutions

Depends on the cause of the issue, which can be manifold. Please refer to the below section for "additional information".

Additional

Graph API 'Get Team' call

This performance rule depends on metric 70031.

External

For more information on NiCE Management Packs for Microsoft System Center Operations Manager visit www.nice.de

Element properties:

TargetNiCE.Active.O365.Teams.TeamsProxy
CategoryPerformanceCollection
EnabledTrue
Alert GenerateFalse
RemotableTrue

Member Modules:

ID Module Type TypeId RunAs 
DS DataSource NiCE.Active.O365.Monitoring.Performance.CmdOV.DS Default
CollectToDB WriteAction Microsoft.SystemCenter.CollectPerformanceData Default
CollectToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishPerformanceData Default