Self Monitoring: clmp_cim.log Monitoring

Summary

This rule helps to detect configuration, security or other issues that prevent the NiCE collector or other instrumentation to work properly.

Causes

See alert description.

No valid license.

Setup has not been done according to documentation. User privileges not sufficient.

Resolutions

Usually, this indicates an issue which may be fixed by the customer. E.g. license needs to be added according to documentation.

Sometimes, this indicates an issue which needs be solved involving the NiCE support team.

Check license.

In case it only appears rarely you may simple ignore this.

Otherwise contact NiCE Support.