Office Communications Server CDR Agent or CDR Service is unable to read/write to MSMQ queue in a ti

OCS_Archiving_Agent_30535_EE (Rule)

Office Communications Server CDR Agent or CDR Service is unable to read/write to MSMQ queue in a timely fashion.

Knowledge Base article:

Summary

Office Communications Server CDR Agent or CDR Service is unable to read/write to MSMQ queue in a timely fashion.

Causes

This could happen if the CDR Agent receives a negative acknowledgement from the service. One or more messages have timed out and have been dropped.

Resolutions

Check Office Communications Server CDR Agent permissions, CDR Service permissions and restart services, if required.

Element properties:

Target

Microsoft_Office_Communications_Server_2007_R2_Enterprise_Edition

Category

EventCollection

Enabled

True

Event_ID

30535

Event Source

OCS Archiving Agent

Alert Generate

True

Alert Severity

Error

Alert Priority

Normal

Remotable

True

Alert Message

Office Communications Server CDR Agent or CDR Service is unable to read/write to MSMQ queue in a timely fashion.

{0}

Event Log

Office Communications Server

Member Modules:

ID	Module Type	TypeId	RunAs
CollectEvent	DataSource	Microsoft.Windows.EventProvider	Default
WriteAlert	WriteAction	System.Health.GenerateAlert	Default
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Default
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default

Source Code:

<Rule ID="OCS_Archiving_Agent_30535_EE" Enabled="true" Target="Microsoft_Office_Communications_Server_2007_R2_Enterprise_Edition" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="CollectEvent" TypeID="SCWindowsLibrary!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="SCWindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Office Communications Server</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">OCS Archiving Agent</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">30535</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SCSystemLibrary!Microsoft.SystemCenter.CollectEvent"/>

    <WriteAction ID="WriteAlert" TypeID="SCHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>2</Severity>

      <AlertMessageId>$MPElement[Name="Office_Communications_Server_CDR_Agent_or_CDR_Service_is_unable_to_read_write_to_MSMQ_queue_in_a_timely_fashion_"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

      </Suppression>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>