The Quality-Metric Agent cannot be contacted. The Quality metric reports are not sent.

OCS_Mediation_Server_25047_MS (Rule)

Knowledge Base article:

Summary

The Quality-Metric Agent cannot be contacted. The Quality metric reports are not sent.

Causes

Either the Quality-Metric Agent is not running or unreachable. The Office Communications Server may be down.

Resolutions

Verify that Quality-Metric Agent is reachable from the computer running Office Communications Server.

Element properties:

TargetMicrosoft_Office_Communications_Server_2007_R2_Mediation_Server
CategoryEventCollection
EnabledTrue
Event_ID25047
Event SourceOCS Mediation Server
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
The Quality-Metric Agent cannot be contacted. The Quality metric reports are not sent.
{0}
Event LogOffice Communications Server

Member Modules:

ID Module Type TypeId RunAs 
CollectEvent DataSource Microsoft.Windows.EventProvider Default
WriteAlert WriteAction System.Health.GenerateAlert Default
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

<Rule ID="OCS_Mediation_Server_25047_MS" Enabled="true" Target="Microsoft_Office_Communications_Server_2007_R2_Mediation_Server" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>EventCollection</Category>
<DataSources>
<DataSource ID="CollectEvent" TypeID="SCWindowsLibrary!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Host/Property[Type="SCWindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Office Communications Server</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">OCS Mediation Server</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">25047</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WriteToDB" TypeID="SCSystemLibrary!Microsoft.SystemCenter.CollectEvent"/>
<WriteAction ID="WriteAlert" TypeID="SCHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>2</Severity>
<AlertMessageId>$MPElement[Name="The_Quality_Metric_Agent_cannot_be_contacted__The_Quality_metric_reports_are_not_sent_"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventDescription$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
</Suppression>
</WriteAction>
<WriteAction ID="WriteToDW" TypeID="SCDataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>
</WriteActions>
</Rule>