Office Communications Server 2007 R2, Response Group Service declined the incoming call because the

OCS_Response_Group_Service_31064_EE (Rule)

Office Communications Server 2007 R2, Response Group Service declined the incoming call because the system is running low on memory.

Knowledge Base article:

Summary

Office Communications Server 2007 R2, Response Group Service declined the incoming call because the system is running low on memory.

Causes

The server is under high load or it is facing a memory leak.

Resolutions

Consider restarting the service.

Element properties:

Target

Microsoft_Office_Communications_Server_2007_R2_Enterprise_Edition

Category

EventCollection

Enabled

True

Event_ID

31064

Event Source

OCS Response Group Service

Alert Generate

True

Alert Severity

Warning

Alert Priority

Normal

Remotable

True

Alert Message

Office Communications Server 2007 R2, Response Group Service declined the incoming call because the system is running low on memory.

{0}

Event Log

Office Communications Server

Member Modules:

ID	Module Type	TypeId	RunAs
CollectEvent	DataSource	Microsoft.Windows.EventProvider	Default
WriteAlert	WriteAction	System.Health.GenerateAlert	Default
WriteToDB	WriteAction	Microsoft.SystemCenter.CollectEvent	Default
WriteToDW	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default

Source Code:

<Rule ID="OCS_Response_Group_Service_31064_EE" Enabled="true" Target="Microsoft_Office_Communications_Server_2007_R2_Enterprise_Edition" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="CollectEvent" TypeID="SCWindowsLibrary!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="SCWindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>Office Communications Server</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="String">OCS Response Group Service</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value Type="UnsignedInteger">31064</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="WriteToDB" TypeID="SCSystemLibrary!Microsoft.SystemCenter.CollectEvent"/>

    <WriteAction ID="WriteAlert" TypeID="SCHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertMessageId>$MPElement[Name="Office_Communications_Server_2007_R2__Response_Group_Service_declined_the_incoming_call_because_the_system_is_running_low_on_memory_"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>

        <SuppressionValue>$Data/PublisherName$</SuppressionValue>

      </Suppression>

    </WriteAction>

    <WriteAction ID="WriteToDW" TypeID="SCDataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>