Sending C3P request timed out. Conferencing functionality will be affected if C3P messages are fail

OCS_User_Services_30989_EE (Rule)

Sending C3P request timed out. Conferencing functionality will be affected if C3P messages are failing consistently.

Knowledge Base article:

Summary

Sending C3P request timed out. Conferencing functionality will be affected if C3P messages are failing consistently.

Causes

Check the eventlog description.

Resolutions

This can happen if the destination server above is overloaded and cannot process messages.

Element properties:

TargetMicrosoft_Office_Communications_Server_2007_R2_Enterprise_Edition
CategoryEventCollection
EnabledTrue
Event_ID30989
Event SourceOCS User Services
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
Sending C3P request timed out. Conferencing functionality will be affected if C3P messages are failing consistently.
{0}
Event LogOffice Communications Server

Member Modules:

ID Module Type TypeId RunAs 
CollectEvent DataSource Microsoft.Windows.EventProvider Default
WriteAlert WriteAction System.Health.GenerateAlert Default
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

<Rule ID="OCS_User_Services_30989_EE" Enabled="true" Target="Microsoft_Office_Communications_Server_2007_R2_Enterprise_Edition" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>EventCollection</Category>
<DataSources>
<DataSource ID="CollectEvent" TypeID="SCWindowsLibrary!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Host/Property[Type="SCWindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Office Communications Server</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">OCS User Services</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">30989</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WriteToDB" TypeID="SCSystemLibrary!Microsoft.SystemCenter.CollectEvent"/>
<WriteAction ID="WriteAlert" TypeID="SCHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>2</Severity>
<AlertMessageId>$MPElement[Name="Sending_C3P_request_timed_out__Conferencing_functionality_will_be_affected_if_C3P_messages_are_failing_consistently_"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventDescription$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
</Suppression>
</WriteAction>
<WriteAction ID="WriteToDW" TypeID="SCDataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>
</WriteActions>
</Rule>