The conferencing server Mcu rollover task failed. It will be retried, but this error continues to o

OCS_User_Services_32024_EE (Rule)

The conferencing server Mcu rollover task failed. It will be retried, but this error continues to occur, the Office Communications Server service will need to be restarted.

Knowledge Base article:

Summary

The conferencing server Mcu rollover task failed. It will be retried, but this error continues to occur, the Office Communications Server service will need to be restarted.

Causes

Possible issues due to resource constraints or network connectivity issues.

Resolutions

Ensure that the machine is not overloaded and that network connectivity is functioning properly.

Element properties:

TargetMicrosoft_Office_Communications_Server_2007_R2_Enterprise_Edition
CategoryEventCollection
EnabledTrue
Event_ID32024
Event SourceOCS User Services
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
RemotableTrue
Alert Message
The conferencing server Mcu rollover task failed. It will be retried, but this error continues to occur, the Office Communications Server service will need to be restarted.
{0}
Event LogOffice Communications Server

Member Modules:

ID Module Type TypeId RunAs 
CollectEvent DataSource Microsoft.Windows.EventProvider Default
WriteAlert WriteAction System.Health.GenerateAlert Default
WriteToDB WriteAction Microsoft.SystemCenter.CollectEvent Default
WriteToDW WriteAction Microsoft.SystemCenter.DataWarehouse.PublishEventData Default

Source Code:

<Rule ID="OCS_User_Services_32024_EE" Enabled="true" Target="Microsoft_Office_Communications_Server_2007_R2_Enterprise_Edition" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">
<Category>EventCollection</Category>
<DataSources>
<DataSource ID="CollectEvent" TypeID="SCWindowsLibrary!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Host/Property[Type="SCWindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>Office Communications Server</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="String">OCS User Services</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value Type="UnsignedInteger">32024</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="WriteToDB" TypeID="SCSystemLibrary!Microsoft.SystemCenter.CollectEvent"/>
<WriteAction ID="WriteAlert" TypeID="SCHealth!System.Health.GenerateAlert">
<Priority>1</Priority>
<Severity>2</Severity>
<AlertMessageId>$MPElement[Name="The_conferencing_server_Mcu_rollover_task_failed__It_will_be_retried__but_this_error_continues_to_occur__the_Office_Communications_Server_service_will_need_to_be_restarted_"]$</AlertMessageId>
<AlertParameters>
<AlertParameter1>$Data/EventDescription$</AlertParameter1>
</AlertParameters>
<Suppression>
<SuppressionValue>$Data/EventDisplayNumber$</SuppressionValue>
<SuppressionValue>$Data/PublisherName$</SuppressionValue>
</Suppression>
</WriteAction>
<WriteAction ID="WriteToDW" TypeID="SCDataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>
</WriteActions>
</Rule>