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Outlook Mobile Access Categorizer dropped a message.

Outlook_Mobile_Access_Categorizer_dropped_a_message (Rule)

Knowledge Base article:

Summary

The Outlook Mobile Access categorizer dropped a message because a function returned an error code.

See the event log for the specific message ID, recipient, function, and error code.

Resolutions

If the function involved is extractXML, check the deviceInfo XML file of the user.

External

For more information about MSExchangeActiveSyncNotify event 10303, see:

Element properties:

TargetMicrosoft.Exchange.Protocol.EAS
CategoryEventCollection
EnabledTrue
Event_ID10303
Event SourceMSExchangeActiveSyncNotify
Alert GenerateTrue
Alert SeverityWarning
Alert PriorityNormal
RemotableTrue
Alert Message
Outlook Mobile Access Categorizer dropped a message.
{0}
Event LogApplication

Member Modules:

ID Module Type TypeId RunAs 
EventDS DataSource Microsoft.Windows.EventProvider Default
GenerateAlert WriteAction System.Health.GenerateAlert Default

Source Code:

<Rule ID="Outlook_Mobile_Access_Categorizer_dropped_a_message" Enabled="onEssentialMonitoring" Target="Exch2003Core!Microsoft.Exchange.Protocol.EAS" ConfirmDelivery="false" Remotable="true" Priority="Normal" DiscardLevel="100">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="EventDS" TypeID="Windows!Microsoft.Windows.EventProvider">

      <ComputerName>.</ComputerName>

      <LogName>Application</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>10303</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery>PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>MSExchangeActiveSyncNotify</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="SystemHealth!System.Health.GenerateAlert">

      <Priority>1</Priority>

      <Severity>1</Severity>

      <AlertOwner>$Data/PublisherName$</AlertOwner>

      <AlertMessageId>$MPElement[Name="Outlook_Mobile_Access_Categorizer_dropped_a_message.AlertMessage"]$</AlertMessageId>

      <AlertParameters>

        <AlertParameter1>$Data/EventDescription$</AlertParameter1>

      </AlertParameters>

      <Suppression>

        <SuppressionValue/>

      </Suppression>

    </WriteAction>

  </WriteActions>

</Rule>