Rasman Service initialization failure

Summary

The Routing and Remote Access service could not start because of initialization failure.

Causes

The most common reasons for this error are:

• The enumeration of remote access ports failed. The most common reason for this error is that not enough memory is available on the server.

• One of the following DLLs could not be loaded:

• dhcpcsvc.dll

• iphlpapi.dll

• ipbootp.dll

• The Remote Access IP ARP driver (wanarp) failed to start. The service could not initialize the adapter name using the Remote Access IP ARP driver (wanarp).

• Sample Event #1: Cannot enumerate the Remote Access Connection Manager ports. %1

• Sample Event #2: Cannot initialize the Remote Access and Router service to accept calls usingthe TCP/IP transport protocol. The following error occurred: %1

Resolutions

• If the server is low on memory, take appropriate action to increase the available memory. See Help and Support Center for information on low memory.

• Verify that the DLLs exist in the %systemroot%\system32 folder. If not, you might need to repair or reinstall the Windows operating system.

• Verify whether the SYSTEM account has read/write permissions for the DLLs. To check the permissions:

• Right-click each registry key, and click Permissions.

• Verify whether the SYSTEM account has read/write permissions for the key. If it does not, add them.

• Verify that the wanarp.sys file exists in the %systemroot%\system32 folder and that the driver is started. To do this:

• Click Start, click Administrative Tools, and click Computer Management.

• Right-click Device Manager, click View, and click Show hidden devices.

• Double-click Non-Plug and Play Drivers.

• Right-click Remote Access IP ARP Driver, and click Properties.

• On the Driver tab, click Start.

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