Registry operation failure

Summary

The Routing and Remote Access service could not start because it could not access required registry value(s).

Causes

The most common reasons for this error are:

• The registry key does not exist.

• The queried value does not exist in the registry.

• The SYSTEM account does not have read/write permissions for a registry key.

• The value of a required registry key is incorrect.

• The subkeys under the registry key could not be opened for one of the above reasons.

• Sample Event #1: Cannot access registry key values.

• Sample Event #2: Cannot open the RAS security host Registry key. The following error occurred: %1

• Sample Event #3: Cannot access Registry value for %1.

• Sample Event #4: Cannot access the Registry key %1.

• Sample Event #5: Cannot enumerate keys of Registry key %1.

• Sample Event #6: Cannot open the RAS third party administration host DLL Registry key.The following error occurred: %1

• Sample Event #7: Cannot enumerate Registry key values. %1

• Sample Event #8: Cannot open or obtain information about the PPP key or one of its subkeys. %1

Resolutions

Open the Registry Editor, and verify the values of the following registry keys: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Parameters HKEY_LOCAL_MACHINE\Microsoft\RAS\SecurityHost HKEY_LOCAL_MACHINE\Microsoft\RAS\AdminDll HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Accounting HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Authenication HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\RouterManagers HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\DemandDialManager HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Interfaces HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RasMan\PPP HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RasMan\PPP\ControlProtocols HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Rasman\PPP\EAP Values to verify:

• Verify that the System account has read/write permission for each registry key. To check the permissions:

• Right-click each registry key, and click Permissions.

• Check whether the System account has read/write permissions for the key. If it does not, add them.

• Verify that the paths to all DLLs are correct. If a path to a DLL contains any environmental variables (such as %systemroot%), verify that the variables are valid for the operating system. Environmental variables might need to be expanded.

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