SMS 2003 dependent service failure: Background Intelligent Transfer Service failed to start

SMS_2003_dependent_service_failure__Background_Intelligent_Transfer_Service_failed_to_start_13_Rule (Rule)

Knowledge Base article:

Summary

This alert is triggered when the Windows Service Control Manager generates event ID 7000. This message is not specific to SMS. Although Service Control Manager or the SMS Agent Host may attempt to restart the service, this condition will not repair itself until the errors are fixed.

To investigate this alert:

Click Start, click Control Panel, double-click Administrative Tools, and then double-click Event Viewer.
In the console tree, click the System log.
In the details pane, locate event ID 7000 and double-click to view the description.

Causes

Refer to the detailed description in event 7000 for more information about the cause of this issue.

You may receive this alert when the Background Intelligent Transfer Service exceeds the time period allotted by Service Control Manager to start the service.

Resolutions

Check to see if the service is running.

If the service is not running, click Start, click Control Panel, click Administrative Tools, click Services and then start the service manually. If the problem persists, examine the service log file.

External

For more assistance, a list of additional support options is available in the support section of the SMS Web site at Support for Systems Management Server.

Additional

This alert is best handled by SMS administrators.

Sample Events

The %1 service failed to start due to the following error:

Element properties:

Target

Microsoft.SMS.2003.Microsoft_SMS_2003_Advanced_Clients_Installation

Category

EventCollection

Enabled

True

Alert Generate

True

Alert Severity

Error

Alert Priority

Low

Remotable

True

Alert Message

SMS 2003 依赖服务故障: 后台智能传输服务无法启动

$Data/LoggingComputer$ - SMS 2003 依赖服务故障: 后台智能传输服务无法启动。

检测到 $Data/LoggingComputer$ 上运行的后台智能传输服务在 $Data/@time$ 停止。

Event Log

System

Comment

Mom2005ID='{3F75A3E7-CA5A-428E-B827-12913F8EA060}';MOM2005ComputerGroupID={8D8F80E2-DD64-44C2-A165-59B84CE76C7F}

Member Modules:

ID	Module Type	TypeId	RunAs
_907D4578_146C_11D3_AB21_00A0C98620CE_	DataSource	Microsoft.Windows.EventProvider	Default
CollectEventData	WriteAction	Microsoft.SystemCenter.CollectEvent	Default
CollectEventDataWarehouse	WriteAction	Microsoft.SystemCenter.DataWarehouse.PublishEventData	Default
GenerateAlert	WriteAction	System.Mom.BackwardCompatibility.AlertResponse	Default

Source Code:

<Rule ID="SMS_2003_dependent_service_failure__Background_Intelligent_Transfer_Service_failed_to_start_13_Rule" Target="Microsoft.SMS.2003.Microsoft_SMS_2003_Advanced_Clients_Installation" Enabled="true" ConfirmDelivery="true" Comment="Mom2005ID='{3F75A3E7-CA5A-428E-B827-12913F8EA060}';MOM2005ComputerGroupID={8D8F80E2-DD64-44C2-A165-59B84CE76C7F}">

  <Category>EventCollection</Category>

  <DataSources>

    <DataSource ID="_907D4578_146C_11D3_AB21_00A0C98620CE_" Comment="{907D4578-146C-11D3-AB21-00A0C98620CE}" TypeID="WindowsLibrary!Microsoft.Windows.EventProvider">

      <ComputerName>$Target/Host/Property[Type="WindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

      <LogName>System</LogName>

      <Expression>

        <And>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">PublisherName</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>Service Control Manager</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="String">Params/Param[1]</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>Background Intelligent Transfer Service</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

          <Expression>

            <SimpleExpression>

              <ValueExpression>

                <XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>

              </ValueExpression>

              <Operator>Equal</Operator>

              <ValueExpression>

                <Value>7000</Value>

              </ValueExpression>

            </SimpleExpression>

          </Expression>

        </And>

      </Expression>

    </DataSource>

  </DataSources>

  <WriteActions>

    <WriteAction ID="GenerateAlert" TypeID="MomBackwardCompatibility!System.Mom.BackwardCompatibility.AlertResponse">

      <AlertGeneration>

        <GenerateAlert>true</GenerateAlert>

        <Owner/>

        <Description>

            $Data/LoggingComputer$

           - SMS 2003 dependent service failure: Background Intelligent Transfer Service failed to start.



The Background Intelligent Transfer Service running on 

            $Data/LoggingComputer$

           was detected as stopped at 

            $Data/@time$

          .</Description>

        <AlertLevel>70</AlertLevel>

        <ResolutionState/>

        <Source>

            $Data/PublisherName$

          </Source>

        <Name>SMS 2003 dependent service failure: Background Intelligent Transfer Service failed to start</Name>

      </AlertGeneration>

      <InvokerType>0</InvokerType>

    </WriteAction>

    <WriteAction ID="CollectEventData" TypeID="SystemCenterLibrary!Microsoft.SystemCenter.CollectEvent"/>

    <WriteAction ID="CollectEventDataWarehouse" TypeID="DataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>

  </WriteActions>

</Rule>