The service has failed to start because the user credentials and password are no longer valid. As a result the service is no longer available to dependent services and clients. If SMS is configured to use Advanced Security, it is possible that the account used to log on was changed from Local System to something else.
The account used to start the service has invalid credentials or insufficient privilege to start the service.
If SMS is configured to use Advanced Security, use the Services snap-in, in Microsoft Management Console (MMC) to change the user account back to Local System. If SMS is configured to use Standard Security, change the password by using the SMS Administrator console or by resetting the site.
For more assistance, a list of additional support options is available in the support section of the SMS Web site at Support for Systems Management Server.
This alert is best handled by SMS administrators.
Sample Events
The %1 service was unable to log on as %2 with the currently configured password due to the following error: %n%3%n%n To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
Target | Microsoft.SMS.2003.Microsoft_SMS_2003_Site_Database_Servers_Installation | ||
Category | EventCollection | ||
Enabled | True | ||
Alert Generate | True | ||
Alert Severity | Error | ||
Alert Priority | Low | ||
Remotable | True | ||
Alert Message |
| ||
Event Log | System | ||
Comment | Mom2005ID='{6E2435CD-421D-4DD4-9057-2E31F15CAB24}';MOM2005ComputerGroupID={6E07E901-5EEF-4D43-ABC9-5A73BC9B072D} |
ID | Module Type | TypeId | RunAs |
---|---|---|---|
_907D4578_146C_11D3_AB21_00A0C98620CE_ | DataSource | Microsoft.Windows.EventProvider | Default |
CollectEventData | WriteAction | Microsoft.SystemCenter.CollectEvent | Default |
CollectEventDataWarehouse | WriteAction | Microsoft.SystemCenter.DataWarehouse.PublishEventData | Default |
GenerateAlert | WriteAction | System.Mom.BackwardCompatibility.AlertResponse | Default |
<Rule ID="SMS_2003_service_failure__SMS_SQL_MONITOR_was_unable_to_log_on_9_Rule" Target="Microsoft.SMS.2003.Microsoft_SMS_2003_Site_Database_Servers_Installation" Enabled="true" ConfirmDelivery="true" Comment="Mom2005ID='{6E2435CD-421D-4DD4-9057-2E31F15CAB24}';MOM2005ComputerGroupID={6E07E901-5EEF-4D43-ABC9-5A73BC9B072D}">
<Category>EventCollection</Category>
<DataSources>
<DataSource ID="_907D4578_146C_11D3_AB21_00A0C98620CE_" Comment="{907D4578-146C-11D3-AB21-00A0C98620CE}" TypeID="WindowsLibrary!Microsoft.Windows.EventProvider">
<ComputerName>$Target/Host/Property[Type="WindowsLibrary!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>
<LogName>System</LogName>
<Expression>
<And>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">PublisherName</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>Service Control Manager</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="String">Params/Param[1]</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>SMS_SQL_MONITOR</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
<Expression>
<SimpleExpression>
<ValueExpression>
<XPathQuery Type="Integer">EventDisplayNumber</XPathQuery>
</ValueExpression>
<Operator>Equal</Operator>
<ValueExpression>
<Value>7038</Value>
</ValueExpression>
</SimpleExpression>
</Expression>
</And>
</Expression>
</DataSource>
</DataSources>
<WriteActions>
<WriteAction ID="GenerateAlert" TypeID="MomBackwardCompatibility!System.Mom.BackwardCompatibility.AlertResponse">
<AlertGeneration>
<GenerateAlert>true</GenerateAlert>
<Owner/>
<Description>
$Data/LoggingComputer$
- SMS 2003 service failure: SMS_SQL_MONITOR was unable to log on.
The SMS_SQL_MONITOR service running on
$Data/LoggingComputer$
was detected as stopped at
$Data/@time$
.</Description>
<AlertLevel>70</AlertLevel>
<ResolutionState/>
<Source>
$Data/PublisherName$
</Source>
<Name>SMS 2003 service failure: SMS_SQL_MONITOR was unable to log on</Name>
</AlertGeneration>
<InvokerType>0</InvokerType>
</WriteAction>
<WriteAction ID="CollectEventData" TypeID="SystemCenterLibrary!Microsoft.SystemCenter.CollectEvent"/>
<WriteAction ID="CollectEventDataWarehouse" TypeID="DataWarehouseLibrary!Microsoft.SystemCenter.DataWarehouse.PublishEventData"/>
</WriteActions>
</Rule>