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Device Error

Symantec_Backup_Exec_for_Windows_MP_SCOM.Server.Device_Error (UnitMonitor)

An error occurred on a device.

Knowledge Base article:

Summary

An error occurred on a device.

Causes

This alert may occur for several reasons, including:

-Problems were encountered during storage device configuration.

-The number of tape drives in use exceeds the number of licensed drives.

-The drive hardware is offline.

-The robotic library attempted to load media into a drive that already contains media.

-The attempt to dismount the media failed.

-The robotic library hardware is offline.

-The robotic library encountered a general hardware error.

-The robotic library encountered a transport element full error.

-The robotic library hardware is in the incorrect mode.

-The removable storage library is not operational.

Resolutions

The resolution to a device alert varies depending on the reason for the alert. To resolve an alert, review the text in the alert message and take the appropriate action. For example, if the alert message indicates that the drive hardware is offline, verify that the drive is powered on and connected properly.

External

Symantec Backup Exec Technical Support: http://entsupport.symantec.com

Element properties:

TargetSymantec_Backup_Exec_for_Windows_MP_SCOM.Server
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeMicrosoft.Windows.SingleEventLogManualReset2StateMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
Device Error
An error occurred on a device.
RunAsDefault

Source Code:

<UnitMonitor ID="Symantec_Backup_Exec_for_Windows_MP_SCOM.Server.Device_Error" Accessibility="Public" Enabled="true" Target="Symantec_Backup_Exec_for_Windows_MP_SCOM.Server" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.SingleEventLogManualReset2StateMonitorType" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Symantec_Backup_Exec_for_Windows_MP_SCOM.Server.Device_Error.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="EventRaised" MonitorTypeStateID="EventRaised" HealthState="Error"/>

    <OperationalState ID="ManualResetEventRaised" MonitorTypeStateID="ManualResetEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Application</LogName>

    <Expression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">58053</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">Backup Exec</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </Expression>

  </Configuration>

</UnitMonitor>