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Port Conflict

Symantec_Backup_Exec_for_Windows_MPscom2007.RemoteAgent.Port_Conflict (UnitMonitor)

The Backup Exec Remote Agent for Windows Servers Service did not start.

Knowledge Base article:

Summary

The Backup Exec Remote Agent for Windows Servers Service did not start.

Causes

The TCP/IP Port the Remote Agent uses for NDMP is already in use by another application.

Resolutions

Locate the port number specified in the Event message and insure no other application is configured to use this port. If no other application appears to be using this port, or the application can not be configured to use a different port, contact Symantec Backup Exec Technical Support at:

External

Symantec Backup Exec Technical Support: http://entsupport.symantec.com

Element properties:

TargetSymantec_Backup_Exec_for_Windows_MPscom2007.RemoteAgent
Parent MonitorSystem.Health.AvailabilityState
CategoryAvailabilityHealth
EnabledTrue
Alert GenerateTrue
Alert SeverityError
Alert PriorityNormal
Alert Auto ResolveTrue
Monitor TypeMicrosoft.Windows.SingleEventLogManualReset2StateMonitorType
RemotableTrue
AccessibilityPublic
Alert Message
Port Conflict
The Backup Exec Remote Agent for Windows Servers Service did not start.
RunAsDefault

Source Code:

<UnitMonitor ID="Symantec_Backup_Exec_for_Windows_MPscom2007.RemoteAgent.Port_Conflict" Accessibility="Public" Enabled="true" Target="Symantec_Backup_Exec_for_Windows_MPscom2007.RemoteAgent" ParentMonitorID="SystemHealth!System.Health.AvailabilityState" Remotable="true" Priority="Normal" TypeID="Windows!Microsoft.Windows.SingleEventLogManualReset2StateMonitorType" ConfirmDelivery="true">

  <Category>AvailabilityHealth</Category>

  <AlertSettings AlertMessage="Symantec_Backup_Exec_for_Windows_MPscom2007.RemoteAgent.Port_Conflict.AlertMessage">

    <AlertOnState>Error</AlertOnState>

    <AutoResolve>true</AutoResolve>

    <AlertPriority>Normal</AlertPriority>

    <AlertSeverity>Error</AlertSeverity>

  </AlertSettings>

  <OperationalStates>

    <OperationalState ID="EventRaised" MonitorTypeStateID="EventRaised" HealthState="Error"/>

    <OperationalState ID="ManualResetEventRaised" MonitorTypeStateID="ManualResetEventRaised" HealthState="Success"/>

  </OperationalStates>

  <Configuration>

    <ComputerName>$Target/Host/Property[Type="Windows!Microsoft.Windows.Computer"]/NetworkName$</ComputerName>

    <LogName>Application</LogName>

    <Expression>

      <And>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="UnsignedInteger">EventDisplayNumber</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="UnsignedInteger">58116</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

        <Expression>

          <SimpleExpression>

            <ValueExpression>

              <XPathQuery Type="String">PublisherName</XPathQuery>

            </ValueExpression>

            <Operator>Equal</Operator>

            <ValueExpression>

              <Value Type="String">Backup Exec</Value>

            </ValueExpression>

          </SimpleExpression>

        </Expression>

      </And>

    </Expression>

  </Configuration>

</UnitMonitor>