Service Manager 工作项多维数据集

SystemCenterWorkItemsCube (SystemCenterCube)

Element properties:

CustomMDX	SystemCenterWorkItemsCubeMDX

CustomMDX

Cube Localization:

*SLAInstanceInformation*	SLA 实例信息	SLA 实例信息
*SLAConfigurationHasMetric*	SLA 配置具有指标	SLA 配置具有指标
*SLAConfigurationHasCalendar*	SLA 配置具有日历	SLA 配置具有日历
*WorkItemGroupContainsWorkItem*	工作项组包含工作项	工作项组包含工作项
*WorkItemIsAboutConfigItem*	工作项与配置项相关	工作项与配置项相关
*WorkItemCreatedByUser*	用户创建的工作项	用户创建的工作项
*WorkItemAssignedToUser*	分配给用户的工作项	分配给用户的工作项
*WorkItemAffectedByUser*	受用户影响的工作项	受用户影响的工作项
*WorkItemRelatesToConfigItem*	工作项与配置项相关	工作项与配置项相关
*WorkItemRelatesToWorkItem*	工作项与工作项相关	工作项与工作项相关
*WorkItemHasBillableTime*	工作项有计酬时间	工作项有计酬时间
*BillableTimeBilledByUser*	按用户开单的计酬时间	按用户开单的计酬时间
*IncidentStatusDuration*	事件状态持续时间	事件状态持续时间
*IncidentResolutionByUser*	按用户列出的事件解决方法	按用户列出的事件解决方法
*IncidentPrimaryUser*	事件主要用户	事件主要用户
*IncidentIsAboutConfigItem*	事件与配置项相关	事件与配置项相关
*IncidentCreatedByUser*	用户创建的事件	用户创建的事件
*IncidentAssignedToUser*	分配给用户的事件	分配给用户的事件
*IncidentAffectedByUser*	受用户影响的事件	受用户影响的事件
*IncidentRelatesToConfigItem*	事件与配置项相关	事件与配置项相关
*IncidentRelatesToWorkItem*	事件与工作项相关	事件与工作项相关
*IncidentHasBillableTime*	事件具有计酬时间	事件具有计酬时间
*IncidentRelatesToProblem*	事件与问题相关	事件与问题相关
*IncidentSLAInstanceInformation*	事件 SLA 实例信息	事件 SLA 实例信息
*IncidentIsAboutService*	事件与服务相关	事件与服务相关
*ProblemResolutionByUser*	按用户列出的问题解决方法	按用户列出的问题解决方法
*ProblemIsAboutConfigItem*	问题与配置项相关	问题与配置项相关
*ProblemCreatedByUser*	由用户创建的问题	由用户创建的问题
*ProblemAssignedToUser*	分配给用户的问题	分配给用户的问题
*ProblemAffectedByUser*	受用户影响的问题	受用户影响的问题
*ProblemRelatesToConfigItem*	问题与配置项相关	问题与配置项相关
*ProblemRelatesToWorkItem*	问题与工作项相关	问题与工作项相关
*ProblemHasBillableTime*	问题具有计酬时间	问题具有计酬时间
*ProblemSLAInstanceInformation*	问题 SLA 实例信息	问题 SLA 实例信息
*ReleaseIsAboutConfigItem*	版本与配置项相关	版本与配置项相关
*ReleaseCreatedByUser*	用户创建的版本	用户创建的版本
*ReleaseAssignedToUser*	分配给用户的版本	分配给用户的版本
*ReleaseSLAInstanceInformation*	版本 SLA 实例信息	版本 SLA 实例信息
*WorkItemIsAboutComputer*	工作项与计算机相关	工作项与计算机相关
*WorkItemIsAboutService*	工作项与服务相关	工作项与服务相关
*ServiceContainsConfigItem*	服务包含配置项	服务包含配置项
*ServiceContainsComputer*	服务包含计算机	服务包含计算机
*IncidentsResolvedCount*	已解决事件计数	已解决事件计数
*IncidentsResolvedWithinTargetResolutionTimeCount*	在目标解决时间内解决的事件计数	在目标解决时间内解决的事件计数
*IncidentsResolutionTimeInHoursSum*	事件解决时间(以小时为单位)总和	事件解决时间(以小时为单位)总和
*IncidentsPastTargetResolutionTimeCount*	超过目标解决时间的事件计数	超过目标解决时间的事件计数
*ReleasesImplementedOnScheduleCount*	按计划实现的版本计数	按计划实现的版本计数
*TimeWorkedSum*	已工作时间总和	已工作时间总和

Source Code:

<SystemCenterCube ID="SystemCenterWorkItemsCube">

  <MeasureGroups>

    <!--SLA Related facts-->

    <MeasureGroup ID="SLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="SLAInstanceInformationDateDim"/>

    <MeasureGroup ID="SLAConfigurationHasMetric" Fact="SLADWLibrary!SLAConfigurationHasMetricFact" DateDimAlias="SLAConfigurationHasMetricDateDim"/>

    <MeasureGroup ID="SLAConfigurationHasCalendar" Fact="SLADWLibrary!SLAConfigurationHasCalendarFact" DateDimAlias="SLAConfigurationHasCalendarDateDim"/>

    <!--Workitem Related facts-->

    <MeasureGroup ID="WorkItemGroupContainsWorkItem" Fact="DWBase!WorkItemGroupContainsWorkItemFact" DateDimAlias="WorkItemGroupContainsWorkItemDateDim"/>

    <MeasureGroup ID="WorkItemIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutConfigItemDateDim"/>

    <MeasureGroup ID="WorkItemCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="WorkItemCreatedByUserDateDim"/>

    <MeasureGroup ID="WorkItemAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="WorkItemAssignedToUserDateDim"/>

    <MeasureGroup ID="WorkItemAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="WorkItemAffectedByUserDateDim"/>

    <MeasureGroup ID="WorkItemRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="WorkItemRelatesToConfigItemDateDim"/>

    <MeasureGroup ID="WorkItemRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="WorkItemRelatesToWorkItemDateDim"/>

    <MeasureGroup ID="WorkItemHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="WorkItemHasBillableTimeDateDim"/>

    <MeasureGroup ID="BillableTimeBilledByUser" Fact="DWBase!BillableTimeHasWorkingUserFact" DateDimAlias="BillableTimeBilledByUserDateDim"/>

    <!--Incident Related facts-->

    <MeasureGroup ID="IncidentStatusDuration" Fact="IncidentDW!IncidentStatusDurationFact" DateDimAlias="IncidentStatusDurationDateDim"/>

    <MeasureGroup ID="IncidentResolutionByUser" Fact="IncidentDW!IncidentResolvedByUserFact" DateDimAlias="IncidentResolutionByUserDateDim"/>

    <MeasureGroup ID="IncidentPrimaryUser" Fact="IncidentDW!IncidentHasPrimaryOwnerFact" DateDimAlias="IncidentPrimaryUserDateDim"/>

    <MeasureGroup ID="IncidentIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="IncidentIsAboutConfigItemDateDim"/>

    <MeasureGroup ID="IncidentCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="IncidentCreatedByUserDateDim"/>

    <MeasureGroup ID="IncidentAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="IncidentAssignedToUserDateDim"/>

    <MeasureGroup ID="IncidentAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="IncidentAffectedByUserDateDim"/>

    <MeasureGroup ID="IncidentRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="IncidentRelatesToConfigItemDateDim"/>

    <MeasureGroup ID="IncidentRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="IncidentRelatesToWorkItemDateDim"/>

    <MeasureGroup ID="IncidentHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="IncidentHasBillableTimeDateDim"/>

    <MeasureGroup ID="IncidentRelatesToProblem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="IncidentRelatesToProblemDateDim"/>

    <MeasureGroup ID="IncidentSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="IncidentSLAInstanceInformationDateDim"/>

    <MeasureGroup ID="WorkItemGroupContainsIncident" Fact="DWBase!WorkItemGroupContainsWorkItemFact" DateDimAlias="WorkItemGroupContainsIncidentDim"/>

    <MeasureGroup ID="IncidentIsAboutService" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="IncidentIsAboutServiceDim"/>

    <!--Problem Related facts-->

    <MeasureGroup ID="ProblemResolutionByUser" Fact="ProblemDW!ProblemResolvedByUserFact" DateDimAlias="ProblemResolutionByUserDateDim"/>

    <MeasureGroup ID="ProblemIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="ProblemIsAboutConfigItemDateDim"/>

    <MeasureGroup ID="ProblemCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="ProblemCreatedByUserDateDim"/>

    <MeasureGroup ID="ProblemAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="ProblemAssignedToUserDateDim"/>

    <MeasureGroup ID="ProblemAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="ProblemAffectedByUserDateDim"/>

    <MeasureGroup ID="ProblemRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="ProblemRelatesToConfigItemDateDim"/>

    <MeasureGroup ID="ProblemRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="ProblemRelatesToWorkItemDateDim"/>

    <MeasureGroup ID="ProblemHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="ProblemHasBillableTimeDateDim"/>

    <MeasureGroup ID="ProblemSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="ProblemSLAInstanceInformationDateDim"/>

    <!-- Releases-->

    <MeasureGroup ID="ReleaseIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="ReleaseIsAboutConfigItemDateDim"/>

    <MeasureGroup ID="ReleaseCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="ReleaseCreatedByUserDateDim"/>

    <MeasureGroup ID="ReleaseAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="ReleaseAssignedToUserDateDim"/>

    <MeasureGroup ID="ReleaseSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="ReleaseSLAInstanceInformationDateDim"/>

    <MeasureGroup ID="WorkItemIsAboutComputer" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutComputerDateDim"/>

    <MeasureGroup ID="WorkItemIsAboutService" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutServiceDateDim"/>

    <MeasureGroup ID="ServiceContainsConfigItem" Fact="DWBase!ServiceContainsConfigItemFact" DateDimAlias="ServiceContainsConfigItemDateDim"/>

    <MeasureGroup ID="ServiceContainsComputer" Fact="DWBase!ServiceContainsConfigItemFact" DateDimAlias="ServiceContainsComputerDateDim"/>

  </MeasureGroups>

  <Substitutions>

    <!--Substitions for SLA-->

    <Substitution MeasureGroupName="SLAConfigurationHasMetric" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim" Relationship="SLACore!System.SLA.ConfigurationRefersToMetric" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="SLAConfigurationHasMetric" TargetDimension="SLADWLibrary!SLAMetricDim" AliasReplacementDimensionAs="SLATimeMetricDim" ReplacementDimension="SLADWLibrary!SLADatePropertyTimeMetricDim" Relationship="SLACore!System.SLA.ConfigurationRefersToMetric" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="SLAConfigurationHasCalendar" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim" Relationship="SLACore!System.SLA.ConfigurationRefersToCalendar" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="SLAConfigurationHasCalendar" TargetDimension="SLADWLibrary!CalendarDim" AliasTargetDimensionAs="SLACalendarDim" Relationship="SLACore!System.SLA.ConfigurationRefersToCalendar" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="SLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim"/>

    <Substitution MeasureGroupName="SLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>

    <!--Substitions for Workitem-->

    <Substitution MeasureGroupName="WorkItemGroupContainsWorkItem" TargetDimension="DWBase!WorkItemGroupDim" AliasTargetDimensionAs="WorkItemGroupDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemGroupContainsWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemCreatedByUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemAssignedToUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemAffectedByUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemHasBillableTime" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="BillableTimeBilledByUser" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItem.BillableTimeHasWorkingUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="BillableTimeBilledByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="UserDim" Relationship="WorkItem!System.WorkItem.BillableTimeHasWorkingUser" RelationshipEndPoint="Target"/>

    <!--Substitutions for Incident-->

    <Substitution MeasureGroupName="IncidentResolutionByUser" TargetDimension="IncidentDW!IncidentDim" AliasTargetDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentResolutionByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="ResolvedByUserDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentPrimaryUser" TargetDimension="IncidentDW!IncidentDim" AliasTargetDimensionAs="IncidentDim" Relationship="Incident!System.WorkItem.IncidentPrimaryOwner" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentPrimaryUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="IncidentPrimaryUserDim" Relationship="Incident!System.WorkItem.IncidentPrimaryOwner" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentAffectedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentHasBillableTime" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentRelatesToProblem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentRelatesToProblem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" AliasReplacementDimensionAs="ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim"/>

    <Substitution MeasureGroupName="IncidentSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>

    <Substitution MeasureGroupName="WorkItemGroupContainsIncident" TargetDimension="DWBase!WorkItemGroupDim" AliasTargetDimensionAs="WorkItemGroupDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemGroupContainsIncident" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Target"/>

    <!--Substitutions for Problem-->

    <Substitution MeasureGroupName="ProblemResolutionByUser" TargetDimension="ProblemDW!ProblemDim" AliasTargetDimensionAs="ProblemDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemResolutionByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="ResolvedByUserDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemAffectedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemHasBillableTime" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ProblemHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ProblemSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" AliasReplacementDimensionAs="ProblemDim"/>

    <Substitution MeasureGroupName="ProblemSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>

    <!--Substitutions for Releases-->

    <Substitution MeasureGroupName="ReleaseIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ReleaseIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ReleaseCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ReleaseCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ReleaseAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="ReleaseAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ReleaseSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim"/>

    <Substitution MeasureGroupName="ReleaseSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>

    <Substitution MeasureGroupName="WorkItemIsAboutComputer" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemIsAboutComputer" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ComputerDim" AliasReplacementDimensionAs="ComputerDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="WorkItemIsAboutService" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="WorkItemIsAboutService" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ServiceDim" AliasReplacementDimensionAs="ServiceDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="IncidentIsAboutService" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>

    <Substitution MeasureGroupName="IncidentIsAboutService" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ServiceDim" AliasReplacementDimensionAs="ServiceDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>

    <Substitution MeasureGroupName="ServiceContainsComputer" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ComputerDim" AliasReplacementDimensionAs="ComputerDim"/>

    <Substitution MeasureGroupName="ServiceContainsConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim"/>

  </Substitutions>

  <CustomMDX>SystemCenterWorkItemsCubeMDX</CustomMDX>

  <NamedCalculations>

    <NamedCalculation ID="IncidentsResolved" Target="IncidentDW!IncidentDim" ColumnType="Int">

      <Calculation>case when (Status = 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed' ) then 1 else 0 end</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="IncidentsResolvedWithinTargetResolutionTime" Target="IncidentDW!IncidentDim" ColumnType="Int">

      <Calculation>(case when (  (Status= 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed')  AND ResolvedDate &lt;= TargetResolutionTime ) then 1  else 0  end )</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="IncidentsResolutionTimeInHours" Target="IncidentDW!IncidentDim" ColumnType="Int">

      <Calculation>(case when (Status = 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed') then DATEDIFF(HOUR, CreatedDate, ResolvedDate)  else 0  end )</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="IncidentsPastTargetResolutionTime" Target="IncidentDW!IncidentDim" ColumnType="Int">

      <Calculation>(case when ( (([Status] = 'IncidentStatusEnum.Resolved' OR [Status] = 'IncidentStatusEnum.Closed') AND ResolvedDate &gt; TargetResolutionTime) OR (([Status] != 'IncidentStatusEnum.Resolved' AND [Status] != 'IncidentStatusEnum.Closed') AND GETUTCDATE() &gt; TargetResolutionTime)) then 1 else 0 end )</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="ReleasesImplementedOnSchedule" Target="ReleaseDW!ReleaseRecordDim" ColumnType="Int">

      <Calculation>( case when ( ActualEndDate &lt;= ScheduledEndDate ) then 1 else 0 end )</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="Incident_CreatedDate__DateKey" Target="IncidentDW!IncidentDim" ColumnType="Int">

      <Calculation>isNull(CONVERT(nvarchar(8), CreatedDate, 112),'20000101')</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="Incident_ResolvedDate__DateKey" Target="IncidentDW!IncidentDim" ColumnType="Int">

      <Calculation>isNull(CONVERT(nvarchar(8), ResolvedDate, 112),'20000101')</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="Incident_ClosedDate__DateKey" Target="IncidentDW!IncidentDim" ColumnType="Int">

      <Calculation>isNull(CONVERT(nvarchar(8), ClosedDate, 112),'20000101')</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="Problem_CreatedDate__DateKey" Target="ProblemDW!ProblemDim" ColumnType="Int">

      <Calculation>isNull(CONVERT(nvarchar(8), CreatedDate, 112),'20000101')</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="Problem_ResolvedDate__DateKey" Target="ProblemDW!ProblemDim" ColumnType="Int">

      <Calculation>isNull(CONVERT(nvarchar(8), ResolvedDate, 112),'20000101')</Calculation>

    </NamedCalculation>

    <NamedCalculation ID="Problem_ClosedDate__DateKey" Target="ProblemDW!ProblemDim" ColumnType="Int">

      <Calculation>isNull(CONVERT(nvarchar(8), ClosedDate, 112),'20000101')</Calculation>

    </NamedCalculation>

  </NamedCalculations>

  <Measures>

    <Measure ID="IncidentsResolvedCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolved"/>

    <Measure ID="IncidentsResolvedWithinTargetResolutionTimeCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolvedWithinTargetResolutionTime"/>

    <Measure ID="IncidentsResolutionTimeInHoursSum" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolutionTimeInHours"/>

    <Measure ID="IncidentsPastTargetResolutionTimeCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsPastTargetResolutionTime"/>

    <Measure ID="ReleasesImplementedOnScheduleCount" Target="ReleaseDW!ReleaseRecordDim" Type="Sum" Property="ReleasesImplementedOnSchedule"/>

    <Measure ID="TimeWorkedSum" Target="DWBase!BillableTimeDim" Type="Sum" Property="TimeInMinutes"/>

  </Measures>

  <ManyToManyRelationships>

    <ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="IncidentIsAboutConfigItem" IntermediateMeasureGroup="ServiceContainsConfigItem"/>

    <ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="IncidentDim" IntermediateMeasureGroup="IncidentIsAboutService"/>

    <ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="ProblemIsAboutConfigItem" IntermediateMeasureGroup="ServiceContainsConfigItem"/>

    <ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="ProblemDim" IntermediateMeasureGroup="ProblemIsAboutConfigItem"/>

    <ManyToManyRelationship CubeDimension="IncidentDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="IncidentIsAboutConfigItem"/>

    <ManyToManyRelationship CubeDimension="IncidentDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>

    <ManyToManyRelationship CubeDimension="ProblemDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="ProblemIsAboutConfigItem"/>

    <ManyToManyRelationship CubeDimension="ProblemDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>

    <ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="WorkItemIsAboutConfigItem" IntermediateMeasureGroup="WorkItemAssignedToUser"/>

    <ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="WorkItemIsAboutConfigItem"/>

    <ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>

    <ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="WorkItemIsAboutConfigItem" IntermediateMeasureGroup="WorkItemCreatedByUser"/>

    <ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="WorkItemIsAboutConfigItem"/>

    <ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>

    <ManyToManyRelationship CubeDimension="WorkItemGroupDim" TargetMeasureGroup="IncidentDim" IntermediateMeasureGroup="WorkItemGroupContainsIncident"/>

  </ManyToManyRelationships>

</SystemCenterCube>