Cubo de Itens de Trabalho do Service Manager

SystemCenterWorkItemsCube (SystemCenterCube)

Element properties:

CustomMDXSystemCenterWorkItemsCubeMDX

Cube Localization:

SLAInstanceInformationInformação de Instância SLAInformação de Instância SLA
SLAConfigurationHasMetricConfiguração do SLA Tem MétricaConfiguração do SLA Tem Métrica
SLAConfigurationHasCalendarConfiguração do SLA Tem CalendárioConfiguração do SLA Tem Calendário
WorkItemGroupContainsWorkItemGrupo de Itens de Trabalho Contém Item de TrabalhoGrupo de Itens de Trabalho Contém Item de Trabalho
WorkItemIsAboutConfigItemWorkItem Is About ConfigItemWorkItem Is About ConfigItem
WorkItemCreatedByUserItem de Trabalho Criado por UtilizadorItem de Trabalho Criado por Utilizador
WorkItemAssignedToUserItem de Trabalho Atribuído ao UtilizadorItem de Trabalho Atribuído ao Utilizador
WorkItemAffectedByUserItem de Trabalho Afectado por UtilizadorItem de Trabalho Afectado por Utilizador
WorkItemRelatesToConfigItemItem de Trabalho Relacionado com Item de ConfiguraçãoItem de Trabalho Relacionado com Item de Configuração
WorkItemRelatesToWorkItemItem de Trabalho Relacionado com Item de TrabalhoItem de Trabalho Relacionado com Item de Trabalho
WorkItemHasBillableTimeItem de Trabalho Possui Tempo FacturávelItem de Trabalho Possui Tempo Facturável
BillableTimeBilledByUserTempo Facturável Facturado por UtilizadorTempo Facturável Facturado por Utilizador
IncidentStatusDurationDuração do Estado do IncidenteDuração do Estado do Incidente
IncidentResolutionByUserResolução do Incidente por UtilizadorResolução do Incidente por Utilizador
IncidentPrimaryUserUtilizador Primário do IncidenteUtilizador Primário do Incidente
IncidentIsAboutConfigItemIncident Is About Config ItemIncident Is About Config Item
IncidentCreatedByUserIncidente Criado por UtilizadorIncidente Criado por Utilizador
IncidentAssignedToUserIncidente Atribuído ao UtilizadorIncidente Atribuído ao Utilizador
IncidentAffectedByUserIncidente Afectado por UtilizadorIncidente Afectado por Utilizador
IncidentRelatesToConfigItemIncidente Relacionado com Item de ConfiguraçãoIncidente Relacionado com Item de Configuração
IncidentRelatesToWorkItemIncidente Relacionado com Item de TrabalhoIncidente Relacionado com Item de Trabalho
IncidentHasBillableTimeIncidente Possui Tempo FacturávelIncidente Possui Tempo Facturável
IncidentRelatesToProblemIncidente Relacionado com ProblemaIncidente Relacionado com Problema
IncidentSLAInstanceInformationInformação de Instância SLA do IncidenteInformação de Instância SLA do Incidente
IncidentIsAboutServiceIncidente é sobre o ServiçoIncidente é sobre o Serviço
ProblemResolutionByUserResolução do Problema por UtilizadorResolução do Problema por Utilizador
ProblemIsAboutConfigItemProblem Is About Config ItemProblem Is About Config Item
ProblemCreatedByUserProblema Criado por UtilizadorProblema Criado por Utilizador
ProblemAssignedToUserProblema Atribuído ao UtilizadorProblema Atribuído ao Utilizador
ProblemAffectedByUserProblema Afectado por UtilizadorProblema Afectado por Utilizador
ProblemRelatesToConfigItemProblema Relacionado com Item de ConfiguraçãoProblema Relacionado com Item de Configuração
ProblemRelatesToWorkItemProblema Relacionado com Item de TrabalhoProblema Relacionado com Item de Trabalho
ProblemHasBillableTimeProblema Possui Tempo FacturávelProblema Possui Tempo Facturável
ProblemSLAInstanceInformationInformação de Instância SLA do ProblemaInformação de Instância SLA do Problema
ReleaseIsAboutConfigItemRelease Is About Config ItemRelease Is About Config Item
ReleaseCreatedByUserVersão Criada por UtilizadorVersão Criada por Utilizador
ReleaseAssignedToUserVersão Atribuída ao UtilizadorVersão Atribuída ao Utilizador
ReleaseSLAInstanceInformationInformação de Instância SLA da VersãoInformação de Instância SLA da Versão
WorkItemIsAboutComputerWorkItem Is About ComputerWorkItem Is About Computer
WorkItemIsAboutServiceWorkItem Is About ServiceWorkItem Is About Service
ServiceContainsConfigItemServiço Contém Item de ConfiguraçãoServiço Contém Item de Configuração
ServiceContainsComputerServiço Contém ComputadorServiço Contém Computador
IncidentsResolvedCountContagem de Incidentes ResolvidosContagem de Incidentes Resolvidos
IncidentsResolvedWithinTargetResolutionTimeCountContagem de Incidentes Resolvidos no Tempo de Resolução de DestinoContagem de Incidentes Resolvidos no Tempo de Resolução de Destino
IncidentsResolutionTimeInHoursSumSoma do Tempo de Resolução de Incidentes em HorasSoma do Tempo de Resolução de Incidentes em Horas
IncidentsPastTargetResolutionTimeCountContagem do Tempo de Destino Passado de Resolução dos IncidentesContagem do Tempo de Destino Passado de Resolução dos Incidentes
ReleasesImplementedOnScheduleCountContagem das Versões Implementadas no PrazoContagem das Versões Implementadas no Prazo
TimeWorkedSumSoma do Tempo TrabalhadoSoma do Tempo Trabalhado

Source Code:

<SystemCenterCube ID="SystemCenterWorkItemsCube">
<MeasureGroups>
<!--SLA Related facts-->
<MeasureGroup ID="SLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="SLAInstanceInformationDateDim"/>
<MeasureGroup ID="SLAConfigurationHasMetric" Fact="SLADWLibrary!SLAConfigurationHasMetricFact" DateDimAlias="SLAConfigurationHasMetricDateDim"/>
<MeasureGroup ID="SLAConfigurationHasCalendar" Fact="SLADWLibrary!SLAConfigurationHasCalendarFact" DateDimAlias="SLAConfigurationHasCalendarDateDim"/>
<!--Workitem Related facts-->
<MeasureGroup ID="WorkItemGroupContainsWorkItem" Fact="DWBase!WorkItemGroupContainsWorkItemFact" DateDimAlias="WorkItemGroupContainsWorkItemDateDim"/>
<MeasureGroup ID="WorkItemIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutConfigItemDateDim"/>
<MeasureGroup ID="WorkItemCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="WorkItemCreatedByUserDateDim"/>
<MeasureGroup ID="WorkItemAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="WorkItemAssignedToUserDateDim"/>
<MeasureGroup ID="WorkItemAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="WorkItemAffectedByUserDateDim"/>
<MeasureGroup ID="WorkItemRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="WorkItemRelatesToConfigItemDateDim"/>
<MeasureGroup ID="WorkItemRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="WorkItemRelatesToWorkItemDateDim"/>
<MeasureGroup ID="WorkItemHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="WorkItemHasBillableTimeDateDim"/>
<MeasureGroup ID="BillableTimeBilledByUser" Fact="DWBase!BillableTimeHasWorkingUserFact" DateDimAlias="BillableTimeBilledByUserDateDim"/>
<!--Incident Related facts-->
<MeasureGroup ID="IncidentStatusDuration" Fact="IncidentDW!IncidentStatusDurationFact" DateDimAlias="IncidentStatusDurationDateDim"/>
<MeasureGroup ID="IncidentResolutionByUser" Fact="IncidentDW!IncidentResolvedByUserFact" DateDimAlias="IncidentResolutionByUserDateDim"/>
<MeasureGroup ID="IncidentPrimaryUser" Fact="IncidentDW!IncidentHasPrimaryOwnerFact" DateDimAlias="IncidentPrimaryUserDateDim"/>
<MeasureGroup ID="IncidentIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="IncidentIsAboutConfigItemDateDim"/>
<MeasureGroup ID="IncidentCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="IncidentCreatedByUserDateDim"/>
<MeasureGroup ID="IncidentAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="IncidentAssignedToUserDateDim"/>
<MeasureGroup ID="IncidentAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="IncidentAffectedByUserDateDim"/>
<MeasureGroup ID="IncidentRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="IncidentRelatesToConfigItemDateDim"/>
<MeasureGroup ID="IncidentRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="IncidentRelatesToWorkItemDateDim"/>
<MeasureGroup ID="IncidentHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="IncidentHasBillableTimeDateDim"/>
<MeasureGroup ID="IncidentRelatesToProblem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="IncidentRelatesToProblemDateDim"/>
<MeasureGroup ID="IncidentSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="IncidentSLAInstanceInformationDateDim"/>
<MeasureGroup ID="WorkItemGroupContainsIncident" Fact="DWBase!WorkItemGroupContainsWorkItemFact" DateDimAlias="WorkItemGroupContainsIncidentDim"/>
<MeasureGroup ID="IncidentIsAboutService" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="IncidentIsAboutServiceDim"/>
<!--Problem Related facts-->
<MeasureGroup ID="ProblemResolutionByUser" Fact="ProblemDW!ProblemResolvedByUserFact" DateDimAlias="ProblemResolutionByUserDateDim"/>
<MeasureGroup ID="ProblemIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="ProblemIsAboutConfigItemDateDim"/>
<MeasureGroup ID="ProblemCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="ProblemCreatedByUserDateDim"/>
<MeasureGroup ID="ProblemAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="ProblemAssignedToUserDateDim"/>
<MeasureGroup ID="ProblemAffectedByUser" Fact="DWBase!WorkItemAffectedUserFact" DateDimAlias="ProblemAffectedByUserDateDim"/>
<MeasureGroup ID="ProblemRelatesToConfigItem" Fact="DWBase!WorkItemRelatesToConfigItemFact" DateDimAlias="ProblemRelatesToConfigItemDateDim"/>
<MeasureGroup ID="ProblemRelatesToWorkItem" Fact="DWBase!WorkItemRelatesToWorkItemFact" DateDimAlias="ProblemRelatesToWorkItemDateDim"/>
<MeasureGroup ID="ProblemHasBillableTime" Fact="DWBase!WorkItemHasBillableTimeFact" DateDimAlias="ProblemHasBillableTimeDateDim"/>
<MeasureGroup ID="ProblemSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="ProblemSLAInstanceInformationDateDim"/>
<!-- Releases-->
<MeasureGroup ID="ReleaseIsAboutConfigItem" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="ReleaseIsAboutConfigItemDateDim"/>
<MeasureGroup ID="ReleaseCreatedByUser" Fact="DWBase!WorkItemCreatedByUserFact" DateDimAlias="ReleaseCreatedByUserDateDim"/>
<MeasureGroup ID="ReleaseAssignedToUser" Fact="DWBase!WorkItemAssignedToUserFact" DateDimAlias="ReleaseAssignedToUserDateDim"/>
<MeasureGroup ID="ReleaseSLAInstanceInformation" Fact="SLADWLibrary!SLAInstanceInformationFact" DateDimAlias="ReleaseSLAInstanceInformationDateDim"/>
<MeasureGroup ID="WorkItemIsAboutComputer" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutComputerDateDim"/>
<MeasureGroup ID="WorkItemIsAboutService" Fact="DWBase!WorkItemAboutConfigItemFact" DateDimAlias="WorkItemIsAboutServiceDateDim"/>
<MeasureGroup ID="ServiceContainsConfigItem" Fact="DWBase!ServiceContainsConfigItemFact" DateDimAlias="ServiceContainsConfigItemDateDim"/>
<MeasureGroup ID="ServiceContainsComputer" Fact="DWBase!ServiceContainsConfigItemFact" DateDimAlias="ServiceContainsComputerDateDim"/>
</MeasureGroups>
<Substitutions>
<!--Substitions for SLA-->
<Substitution MeasureGroupName="SLAConfigurationHasMetric" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim" Relationship="SLACore!System.SLA.ConfigurationRefersToMetric" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="SLAConfigurationHasMetric" TargetDimension="SLADWLibrary!SLAMetricDim" AliasReplacementDimensionAs="SLATimeMetricDim" ReplacementDimension="SLADWLibrary!SLADatePropertyTimeMetricDim" Relationship="SLACore!System.SLA.ConfigurationRefersToMetric" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="SLAConfigurationHasCalendar" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim" Relationship="SLACore!System.SLA.ConfigurationRefersToCalendar" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="SLAConfigurationHasCalendar" TargetDimension="SLADWLibrary!CalendarDim" AliasTargetDimensionAs="SLACalendarDim" Relationship="SLACore!System.SLA.ConfigurationRefersToCalendar" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="SLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim"/>
<Substitution MeasureGroupName="SLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<!--Substitions for Workitem-->
<Substitution MeasureGroupName="WorkItemGroupContainsWorkItem" TargetDimension="DWBase!WorkItemGroupDim" AliasTargetDimensionAs="WorkItemGroupDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemGroupContainsWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemCreatedByUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemAssignedToUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemAffectedByUser" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemHasBillableTime" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="BillableTimeBilledByUser" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItem.BillableTimeHasWorkingUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="BillableTimeBilledByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="UserDim" Relationship="WorkItem!System.WorkItem.BillableTimeHasWorkingUser" RelationshipEndPoint="Target"/>
<!--Substitutions for Incident-->
<Substitution MeasureGroupName="IncidentResolutionByUser" TargetDimension="IncidentDW!IncidentDim" AliasTargetDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentResolutionByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="ResolvedByUserDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentPrimaryUser" TargetDimension="IncidentDW!IncidentDim" AliasTargetDimensionAs="IncidentDim" Relationship="Incident!System.WorkItem.IncidentPrimaryOwner" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentPrimaryUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="IncidentPrimaryUserDim" Relationship="Incident!System.WorkItem.IncidentPrimaryOwner" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentAffectedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentHasBillableTime" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentRelatesToProblem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentRelatesToProblem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" AliasReplacementDimensionAs="ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim"/>
<Substitution MeasureGroupName="IncidentSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<Substitution MeasureGroupName="WorkItemGroupContainsIncident" TargetDimension="DWBase!WorkItemGroupDim" AliasTargetDimensionAs="WorkItemGroupDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemGroupContainsIncident" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" AliasReplacementDimensionAs="IncidentDim" Relationship="WorkItem!System.WorkItemGroupContainsWorkItems" RelationshipEndPoint="Target"/>
<!--Substitutions for Problem-->
<Substitution MeasureGroupName="ProblemResolutionByUser" TargetDimension="ProblemDW!ProblemDim" AliasTargetDimensionAs="ProblemDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemResolutionByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="ResolvedByUserDim" Relationship="WorkItem!System.WorkItem.TroubleTicketResolvedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemAffectedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemAffectedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AffectedUserDim" Relationship="WorkItem!System.WorkItemAffectedUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemRelatesToConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemRelatesToConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemRelatesToConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemRelatesToWorkItem" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="RelatedWorkItemDim" Relationship="WorkItem!System.WorkItemRelatesToWorkItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemHasBillableTime" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ProblemHasBillableTime" TargetDimension="DWBase!BillableTimeDim" AliasTargetDimensionAs="BillableTimeDim" Relationship="WorkItem!System.WorkItemHasBillableTime" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ProblemSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ProblemDW!ProblemDim" AliasReplacementDimensionAs="ProblemDim"/>
<Substitution MeasureGroupName="ProblemSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<!--Substitutions for Releases-->
<Substitution MeasureGroupName="ReleaseIsAboutConfigItem" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ReleaseIsAboutConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ReleaseCreatedByUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ReleaseCreatedByUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="CreatedByUserDim" Relationship="WorkItem!System.WorkItemCreatedByUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ReleaseAssignedToUser" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="ReleaseAssignedToUser" TargetDimension="DWBase!UserDim" AliasTargetDimensionAs="AssignedToUserDim" Relationship="WorkItem!System.WorkItemAssignedToUser" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ReleaseSLAInstanceInformation" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="ReleaseDW!ReleaseRecordDim" AliasReplacementDimensionAs="ReleaseDim"/>
<Substitution MeasureGroupName="ReleaseSLAInstanceInformation" TargetDimension="SLADWLibrary!SLAConfigurationDim" AliasTargetDimensionAs="SLAConfigurationDim"/>
<Substitution MeasureGroupName="WorkItemIsAboutComputer" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemIsAboutComputer" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ComputerDim" AliasReplacementDimensionAs="ComputerDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="WorkItemIsAboutService" TargetDimension="DWBase!WorkItemDim" AliasTargetDimensionAs="WorkItemDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="WorkItemIsAboutService" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ServiceDim" AliasReplacementDimensionAs="ServiceDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="IncidentIsAboutService" TargetDimension="DWBase!WorkItemDim" ReplacementDimension="IncidentDW!IncidentDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Source"/>
<Substitution MeasureGroupName="IncidentIsAboutService" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ServiceDim" AliasReplacementDimensionAs="ServiceDim" Relationship="WorkItem!System.WorkItemAboutConfigItem" RelationshipEndPoint="Target"/>
<Substitution MeasureGroupName="ServiceContainsComputer" TargetDimension="DWBase!ConfigItemDim" ReplacementDimension="DWBase!ComputerDim" AliasReplacementDimensionAs="ComputerDim"/>
<Substitution MeasureGroupName="ServiceContainsConfigItem" TargetDimension="DWBase!ConfigItemDim" AliasTargetDimensionAs="RelatedConfigItemDim"/>
</Substitutions>
<CustomMDX>SystemCenterWorkItemsCubeMDX</CustomMDX>
<NamedCalculations>
<NamedCalculation ID="IncidentsResolved" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>case when (Status = 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed' ) then 1 else 0 end</Calculation>
</NamedCalculation>
<NamedCalculation ID="IncidentsResolvedWithinTargetResolutionTime" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>(case when ( (Status= 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed') AND ResolvedDate &lt;= TargetResolutionTime ) then 1 else 0 end )</Calculation>
</NamedCalculation>
<NamedCalculation ID="IncidentsResolutionTimeInHours" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>(case when (Status = 'IncidentStatusEnum.Resolved' OR Status = 'IncidentStatusEnum.Closed') then DATEDIFF(HOUR, CreatedDate, ResolvedDate) else 0 end )</Calculation>
</NamedCalculation>
<NamedCalculation ID="IncidentsPastTargetResolutionTime" Target="IncidentDW!IncidentDim" ColumnType="Int">
<Calculation>(case when ( (([Status] = 'IncidentStatusEnum.Resolved' OR [Status] = 'IncidentStatusEnum.Closed') AND ResolvedDate &gt; TargetResolutionTime) OR (([Status] != 'IncidentStatusEnum.Resolved' AND [Status] != 'IncidentStatusEnum.Closed') AND GETUTCDATE() &gt; TargetResolutionTime)) then 1 else 0 end )</Calculation>
</NamedCalculation>
<NamedCalculation ID="ReleasesImplementedOnSchedule" Target="ReleaseDW!ReleaseRecordDim" ColumnType="Int">
<Calculation>( case when ( ActualEndDate &lt;= ScheduledEndDate ) then 1 else 0 end )</Calculation>
</NamedCalculation>
</NamedCalculations>
<Measures>
<Measure ID="IncidentsResolvedCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolved"/>
<Measure ID="IncidentsResolvedWithinTargetResolutionTimeCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolvedWithinTargetResolutionTime"/>
<Measure ID="IncidentsResolutionTimeInHoursSum" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsResolutionTimeInHours"/>
<Measure ID="IncidentsPastTargetResolutionTimeCount" Target="IncidentDW!IncidentDim" Type="Sum" Property="IncidentsPastTargetResolutionTime"/>
<Measure ID="ReleasesImplementedOnScheduleCount" Target="ReleaseDW!ReleaseRecordDim" Type="Sum" Property="ReleasesImplementedOnSchedule"/>
<Measure ID="TimeWorkedSum" Target="DWBase!BillableTimeDim" Type="Sum" Property="TimeInMinutes"/>
</Measures>
<ManyToManyRelationships>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="IncidentIsAboutConfigItem" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="IncidentDim" IntermediateMeasureGroup="IncidentIsAboutService"/>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="ProblemIsAboutConfigItem" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="ServiceDim" TargetMeasureGroup="ProblemDim" IntermediateMeasureGroup="ProblemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="IncidentDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="IncidentIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="IncidentDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="ProblemDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="ProblemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="ProblemDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="WorkItemIsAboutConfigItem" IntermediateMeasureGroup="WorkItemAssignedToUser"/>
<ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="WorkItemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="AssignedToUserDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="WorkItemIsAboutConfigItem" IntermediateMeasureGroup="WorkItemCreatedByUser"/>
<ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="ServiceContainsConfigItem" IntermediateMeasureGroup="WorkItemIsAboutConfigItem"/>
<ManyToManyRelationship CubeDimension="CreatedByUserDim" TargetMeasureGroup="ServiceDim" IntermediateMeasureGroup="ServiceContainsConfigItem"/>
<ManyToManyRelationship CubeDimension="WorkItemGroupDim" TargetMeasureGroup="IncidentDim" IntermediateMeasureGroup="WorkItemGroupContainsIncident"/>
</ManyToManyRelationships>
</SystemCenterCube>